Front of House Team Member

Heritage Pubs - Stonegate Group; Uxbridge; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

MiXR Reward Card

VIP pub entry

Stonegate hotel discounts

Dental insurance

Early wage access

Flexible working

Job summary

Stonegate Group's Coach & Horses in Ickenham is hiring a Front of House Team Member to join our welcoming team. You'll help serve food and drinks, share friendly recommendations, and contribute to a safe, clean guest environment while delivering great hospitality.

We train our people and value teamwork, flexibility, and a positive guest experience. The Coach & Horses offers a vibrant pub setting with a garden and space for socialising, plus access to staff benefits and rewards across Stonegate

Qualifications

• No formal qualifications required; good communication and teamwork are valued.
• Ability to connect with guests and work as part of a team.

Responsibilities

• Help prepare and serve our delicious food and drinks at Coach & Horses.
• Offer friendly recommendations to enhance the guest experience.
• Contribute to maintaining a clean and safe environment for guests and team members.

Skills

Teamwork

Customer service

Communication

Job description

Location - Coach & Horses

Front of House Team Member

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues,including Slug & Lettuce, Be At One, and Popworld, to name a few.We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive..

The Opportunity

At Coach & Horses, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.

Can you

…

• Help prepare and serve our delicious food and drinks at Coach & Horses.
• Offer friendly recommendations to enhance the guest experience.
• Contribute to maintaining a clean and safe environment for guests and team members.

A little bit about us…

We're a small batch of handpicked locals – your home for British hospitality. Regardless of the occasion, we’re here to serve great-tasting food and drink, with our guests at the heart of everything we do. The Coach & Horses is a wonderful pub at the heart of the Ickenham community. Our food menu offers indulgent dishes ranging from classic pies and Sunday lunches to lighter bites, sumptuous desserts and more. For a little liquid refreshment, we boast a wide variety of craft and cask ales, wines, spirits and crafted cocktails, perfect for enjoying in our vast rear beer garden, boasting a luxurious garden bar, a summer house and extensive dining space with heated umbrellas and garden games for the kids. And when winter comes around, our guests can enjoy the warmth of our real log fire..

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• Corporate Discounted Rates at David Lloyd and PureGym
• Discounted Dental Insurance
• Stream – Early access to your earned wages

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Coach & Horses directly.