Front of House Team Member

Slim Chickens; Swansea; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Colleague discount

Exclusive discounts

Financial wellbeing

Wagestream access

Healthcare plan

Referral rewards

Career advancement

Flexible scheduling

Job summary

Slim Chickens Swansea is seeking Front of House Team Members to deliver warm, welcoming service in a fast-paced setting. You’ll take orders, serve at the counter or tables, and help create memorable dining experiences while keeping a clean, organised area.

Ideal candidates bring enthusiasm, strong communication, teamwork, and a can-do attitude. Previous hospitality experience helps, but a positive mindset and willingness to learn matter most. Competitive perks accompany this role.

Qualifications

• Positive attitude and passion for delivering great customer service.
• Strong communication and interpersonal skills.
• Ability to work well in a team and contribute to a positive work environment.
• Attention to detail and ability to multitask in a fast-paced setting.
• Flexibility to work various shifts, including weekends and bank holidays.

Responsibilities

• Greeting and welcoming guests with a warm, friendly attitude.
• Taking orders accurately and efficiently at the counter or through table service.
• Ensuring that every guest has a positive and memorable dining experience.
• Delivering food and drinks to guests with a smile and ensuring everything is to their satisfaction.
• Assisting with seating arrangements and maintaining a clean, organised dining area.
• Handling payments and ensuring accuracy in all transactions.
• Collaborating with the kitchen and other team members to ensure smooth service.
• Providing excellent customer service and addressing any guest inquiries or concerns promptly.

Skills

Customer service

Communication

Teamwork

Multitasking

Flexibility

Job description

Could you be our next Front of House Team Member in Slim Chickens Swansea?

Are you passionate about providing exceptional customer service and creating memorable dining experiences? Do you love working in a fast-paced, energetic environment? Slim Chickens is looking for friendly and enthusiastic Front of House Team Members to join our growing family!

Why Slim Chickens?

Slim Chickens is a Sunday Times Best Big Company to Work For 2025 and 2026, where you’ll have endless opportunities to develop, grow, and learn new skills while working alongside some of the best colleagues in hospitality. There has never been a better time to join us!

At Slim Chickens, Southern-inspired flavours meet a modern, energetic vibe. We’re on a mission to serve up the best chicken around, and as we grow, we need team members who are just as excited about our journey as we are.

What You’ll Be Doing:

• Greeting and welcoming guests with a warm, friendly attitude
• Taking orders accurately and efficiently at the counter or through table service
• Ensuring that every guest has a positive and memorable dining experience
• Delivering food and drinks to guests with a smile and ensuring everything is to their satisfaction
• Assisting with seating arrangements and maintaining a clean, organised dining area
• Handling payments and ensuring accuracy in all transactions
• Collaborating with the kitchen and other team members to ensure smooth service
• Providing excellent customer service and addressing any guest inquiries or concerns promptly

What We’re Looking For:

• A positive attitude and a passion for delivering great customer service
• Strong communication and interpersonal skills
• Ability to work well in a team and contribute to a positive work environment
• Attention to detail and ability to multitask in a fast-paced setting
• Flexibility to work various shifts, including weekends and bank holidays
• Previous experience in a customer-facing role is a plus, but not required—enthusiasm and a willingness to learn are what matter most!

Why You’ll Love It Here:

We’re offering more than just a role; we’re offering a rewarding career path with exciting benefits:

• Generous Colleague Discount:Enjoy 50% off your total bill for you and 5 friends across all of our Brands, because great food is meant to be shared! You can also get 20% off at Carluccio’s retail gift shop & deli (in store and online)
• Exclusive Discounts:Access special offers and discounts at thousands of online and high-street retailers, restaurants, entertainment, gifting, gym membership and many many more through our BRG Spark App
• Secure Your Future:Benefit from free mortgage advice and access to our Financial & Wellbeing Centre
• Access Your Pay Anytime:With our partner Wagestream, you can tap into your earnings whenever you need them
• Stay Well:Take advantage of our Healthcare Cashplan and Employee Assistance Programme (EAP)
• Referral Rewards:Earn bonuses by referring your friends to join our team
• Career Advancement:Enjoy excellent opportunities for growth and development within our diverse brand portfolio
• Flexible Working:Find a work-life balance with flexible scheduling options

Slim's is part of Boparan Restaurant Group (BRG) a growing hospitality group of Brand's, committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.

At BRG, we live by our core values:

• Honest-Acting with integrity in everything we do
• Hardworking-Giving our best, every day
• Hungry-Always striving for growth and excellence
• Heart-Caring deeply about our people, our guests, and our communities

Compensation: Minimum Wage