front of house team member

wagamama ltd; Southend-on-Sea; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Biweekly pay & tips

Flexible hours

Wagestream access

Free shift meal

50% off outside work

Family-friendly policy

Uniform provided

Menu previews

Growth opportunities

Pension

Holiday

Training

Discounts

Cycle to work

Gym membership

Long service awards

Job summary

wagamama is hiring a Front of House Team Member on a full-time basis in the UK. You’ll be at the heart of the dining experience, welcoming guests, presenting the menu and ensuring smooth service from start to finish.

Work with a lively team that loves great food and great vibes, staying calm and proactive even when the dining room is busy. You’ll be part of a brand focused on service excellence, team energy, and a positive guest experience.

Qualifications

• Welcoming guests and delivering warm, genuine service.
• Able to discuss food and make recommendations.
• Thrives in fast-paced, lively environments.

Responsibilities

• Welcome guests and bring the menu to life while keeping service flowing from start to finish.
• Support smooth operations during busy shifts and help the team stay coordinated.

Job description

front of house team member | full time

at wagamama, food is life. we’re fast paced, full of energy and big on creating brilliant experiences. no scripts, no awkward service, just warm welcomes, real conversations and a team that moves together

from the first hello to the last bowl cleared, you’ll help make the restaurant feel alive

the role |

as a front of house team member, you’ll be a big part of what makes every shift special. you’ll welcome guests in, bring the menu to life and help keep service flowing smoothly from start to finish

it’s a role for people who love good food, great vibes and being right in the middle of the action

if you...

• love making people feel welcome and looked after
• enjoy talking about food and making genuine recommendations
• thrive in lively, fast moving environments
• stay calm, switched on and one step ahead when it gets busy
• notice the little things and care about getting them right
• bring good energy and love being part of a team

we’d love to hear from you

wok’s in it for you |

• biweekly pay + a share of tips*
• flexible hours to fit around your life
• access up to 30% of your earnings before payday with wagestream
• free food on shift, yes, anything on the menu, plus 50% off outside of work
• industry leading family friendly policy, with 26 weeks full pay + 13 weeks half pay for new parents
• pangaia designed uniform, made for you to make your own
• first taste of brand new menu drops before anyone else
• parties, perks and plenty of opportunities to grow with us
• all the good stuff too, pension, holiday, training, discounts, cycle to work scheme, discounted gym memberships + long service awards

we’re proud to be a disability confident employer. there’s a seat at our bench for everyone

feed yourself, feed others

*100% of tips go to our teams. actual tips by restaurant will vary. tips are left solely at our guests’ discretion and are not considered as wages by the company nor are they guaranteed in any way