Front of House Team Member

QSRP; Norwich; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

50% Employee Discount

Hourly pay range (£8.00–£12.71)

Online Discounts

Health Plans

Pension Plan

Diploma Program

Cycle to Work

Mortgage Advice

Wellbeing Support

Wages in Advance

Career Pathway

Incentives

Free Meals on Shift

Job summary

Chopstix in Norwich is seeking energetic Team Members to join our fast-paced operation. You’ll welcome customers, take orders, prepare and serve food to our high standards, and help keep the restaurant clean and welcoming.

You’ll thrive in a team, stay adaptable, and take pride in delivering great food and experiences every day. We’re part of QSRP, offering a range of perks, a flexible, supportive culture, and plenty of opportunities to grow with us across our international brands.

Qualifications

• Fast-paced environment
• Team-first attitude
• Willingness to learn and grow

Responsibilities

• Deliver fast, friendly customer service
• Prepare and serve food to Chopstix standards
• Keep the restaurant clean and ready
• Support your team at pace
• Positive and full of energy
• Proud of your work
• Team-first and supportive
• Quick to shift and adaptable
• Focused on delivering great experiences

Skills

Fast-paced environment

Team-first attitude

Willingness to learn

Job description

About the company

Chopstix is part of QSRP (Quick Service Restaurant Platform), a company dedicated to delivering mouthwatering food experiences to our 100 million customers annually through our 1,200+ restaurants and 7,000 employees throughout 9 key countries. Our product offering proudly represents a culturally diverse selection of Burgers through our US-style Burger King and Belgian-rooted Quick restaurants, French style O'Tacos, Vibrant burger brand G La Dalle, Dunkin: the world leader in coffee and donuts, Chopstix: one of the most recognized Asian QSR brands in the UK.

About the position

This isn't just a job, it's your chance to be part of something fast, bold, and growing.

Team Member

At Chopstix, every Team Member plays an important part in delivering the bold flavours and brilliant experiences we're known for. Whether you're welcoming customers, taking orders and creating a great front-of-house experience, or preparing ingredients, maintaining standards and supporting the kitchen operation, you'll help keep our restaurants running at their best. We're looking for energetic, reliable people who enjoy working as part of a team, thrive in a fast-paced environment, and take pride in delivering great food, great service and high standards every day.

WHO ARE WE?

Chopstix is not just a restaurant; we're a movement! Offering Bold, Chinese Flavours! We're on the lookout for individuals who embody inspiration. Join us in consistently delivering an unrivalled dining experience. At Chopstix, we put our whole heart into everything we do, fostering a work/life balance that fits our people perfectly. Let's stir-fry success together!

Our core values that are rooted in our DNA:

• We Take Pride, putting our whole heart into every task, ensuring that our dedication and passion are reflected in our work.
• We are All In Together, supporting each other to win as a team. Our collaborative environment values every team member's contribution, making success a collective achievement.
• Being Quick To Shift is essential; our fast-paced industry demands adaptability, and we need people who can meet new challenges head-on with agility and resourcefulness.
• We Lead The Way by always being the first to try new things and shake things up. Innovation is at our core, and we thrive on taking risks and pushing boundaries.

What do you bring

• Enjoy working in a fast-paced environment
• Positive, team-first attitude
• Willingness to learn and grow

What You'll Be Doing

• Deliver fast, friendly customer service
• Prepare and serve food to Chopstix standards
• Keep the restaurant clean and ready
• Support your team at pace
• Positive and full of energy
• Proud of your work
• Team-first and supportive
• Quick to shift and adaptable
• Focused on delivering great experiences

Why join us on your journey?

• Contribute to our mission of becoming the market leader in QSR sector
• Plenty of career growth opportunities across all our international head quarters
• Become part of a company where learning and development is in the heart of the culture
• Loads of fun initiatives with your colleagues, many of them focused on giving back to the community
• We believe in a flexible and hybrid work model, but we also offer a modern and cool office environment for you to thrive in
• Enivironmental sustainability is in the center of the way we operate
• We care about diversity, equity and inclusion and make everyone feel equally welcomed

You also get these benefits:

PERKS THAT PACK A PUNCH!

• 50% Employee Discount
• £8.00 - £12.71 per hour
• Online Discounts in High Street Stores
• Opt in Health Plans with Medicash
• Company Pension Plan
• Pick n Mix Diploma Program
• Cycle to Work Scheme
• Free Mortgage Advice
• Wellbeing Support (Confidential Advice Line)
• Access to Wages in Advance via Stream
• Career Development via our Career Pathway
• Incentive Schemes
• Free Meals on Shift

Intrigued, but want to read more about us first?

Sure! Check out these resources to find out more about what we do.

• QSRP website
• Our Company Video
• Our LinkedIn page
• O'Tacos
• Quick
• Burger King Italy and Burger King Belgium
• Chopstix
• Dunkin'
• G La Dalle

All applicants will receive consideration for the job with no regards to race, color, religion, gender, sex (pregnancy included) and sexual identity and orientation, age, nationality, citizenship, physical or mental disability, military status, family or marital status, medical condition, or any other basis protected by national or local laws and regulations.