Front of House Team Member

Social Pub & Kitchen; Lincoln; Hybrid; GBP 12,398,000 - 17,909,000; Full time

Benefits offered by this job

Reward Card 25% off food & drink

Stonegate Xtra Rewards

VIP entry to pubs and bars

Hotel discounts

Flexible working

Corporate discounts

Dental insurance

Early wage access (Stream)

Job summary

Social Pub & Kitchen at The Mailbox in Lincoln is seeking Front of House Team Members who enjoy working as part of a team. We provide training and support to build your skills, and we value your ability to connect with colleagues and create a positive guest experience.

We pride ourselves on crafting great experiences—from Bottomless Brunch to live sport, cocktails and tasty food. The venue offers flexible working, discounts, and opportunities to develop in a welcoming, inclusive team.

Qualifications

• Front of House responsibilities and guest focus.
• Team-oriented mindset with a positive approach.

Responsibilities

• Help prepare and serve our delicious food and drinks at The Mailbox.
• Offer friendly recommendations to enhance the guest experience.
• Contribute to maintaining a clean and safe environment for guests and team members.

Job description

Location - The Mailbox

Front of House Team Member

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues,including Slug & Lettuce, Be At One, and Popworld, to name a few.We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive..

The Opportunity

At The Mailbox, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.

Can you

• Help prepare and serve our delicious food and drinks at The Mailbox.
• Offer friendly recommendations to enhance the guest experience.
• Contribute to maintaining a clean and safe environment for guests and team members.

A little bit about us…

At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If its live it’s on, and we are the place to watch it. The Mailbox is an award-winning flagship bar, and no two days are ever the same. We're a bustling high street bar, famous for live sports, tasty food, and delicious cocktails. The meeting place by day and the social hub by night, The Mailbox has something for everyone, whether that’s a pub quiz, Lincoln’s biggest drag bingo night, society socials, or bottomless brunch with friends.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
Corporate Discounted Rates at David Lloyd and PureGymDiscounted Dental InsuranceStream – Early access to your earned wages

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact The Mailbox directly.