Front of House Team Member

The Chapter Collection - Stonegate Group; Greater London; On-site; GBP 20,000 - 25,000; Part time

Job summary

A reputable pub and leisure operator in Greater London is seeking a Front of House Team Member to join their dynamic team. The role involves preparing and serving food and drinks, offering friendly recommendations to enhance the guest experience, and maintaining a clean environment. The ideal candidate enjoys teamwork and has a passion for customer service. Benefits include discounts across pubs, flexible working hours, and early access to earned wages. Join a lively pub that values community and individuality.

Benefits

Reward Card with 25% off food and drinks

Discounts across high street retailers

VIP entry to our Pubs and Bars

Flexible working hours

Qualifications

• Ability to connect with the team and create a positive experience for guests.
• Experience in food and drink service is a plus.

Responsibilities

• Prepare and serve food and drinks.
• Offer recommendations to enhance guest experience.
• Maintain a clean and safe environment for guests and team members.

Skills

Teamwork

Customer service

Job description

Location - Blue Anchor

Front of House Team Member

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

At Blue Anchor, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.

Can you

• Help prepare and serve our delicious food and drinks at Blue Anchor.
• Offer friendly recommendations to enhance the guest experience.
• Contribute to maintaining a clean and safe environment for guests and team members.

A little bit about us…

We're the pub that tells a story. Whether it’s a story of love, celebration, appreciation, or simple time spent together, we tell it, and we tell it in the best way possible. We offer an elevated pub experience through our freshly prepared food, handcrafted drinks, and an enjoyably unique experience from start to finish. We want the people who strive to make a difference, who can inspire our guests, and who can elevate our sites into more than just a pub. This gorgeous riverside pub has been in operation since 1726 is brimming with history and stories – even the famous boat race from the film Sliding Doors was filmed here! We certainly like to think we're Gwyneth's favourite, and with beautiful Hammersmith Bridge and river views, there's no reason why we wouldn't be. Our mouthwatering food is award‑winning, made fresh every day by our fantastic head chef. Plus, with our first floor riverside function room available to hire, our guests can join us for every occasion, big or small, simple or special.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• Corporate Discounted Rates at David Lloyd and PureGym
• Discounted Dental Insurance
• Stream – Early access to your earned wages

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Blue Anchor directly.

Job Reference: GH1444422LonFOHTM