Front of House Team Member

Zizzi Ristorante; Gateshead; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Free meals on shift

50% off meals off shift

Earned wage access

Flexible hours

Minimum-hour contract

24/7 Virtual GP

Employee Assistance Program

Discounts on travel

Discounts on cinema

Discounts on top brands

Career development opportunities

Job summary

Join Zizzi Ristorante in Gateshead as a Front of House Team Member (Waiter). You'll greet guests, take orders, and serve food and drinks with warmth, helping the team deliver a memorable dining experience in a fast-paced environment.

You’ll need energy for evenings, weekends, and peak periods, great communication, and a confident personality that shines while collaborating with kitchen and bar colleagues to keep service smooth and guests happy.

Qualifications

• Friendly, customer-focused approach in a fast-paced hospitality environment.
• Willing to work evenings, weekends and busy holiday periods.
• Confident communicator who can manage tables and coordinate with kitchen and bar teams.
• Ability to spot small details to enhance guest experience.

Responsibilities

• Greet guests and take orders; serve food and drinks to own section.
• Collaborate with kitchen and bar teams to ensure smooth service.
• Maintain high standards of hospitality and assist teammates during busy rushes.
• Uphold company values and contribute to a positive team environment.

Skills

Customer service

Communication

Team player

Reliability

Job description

As a Front of House Team Member (or Waiter), you set the tone. Service at Zizzi isn't about scripts. We're looking for real people who can give genuine hospitality. From the first hello to grating cheese like a pro, you'll ensure our guests have a feel-good experience. It's fast-paced and hands-on, but always a team effort.

• Positive energy for a busy, high-energy environment.
• Reliable and available for evenings, weekends, and busy holiday periods.
• A people person with confidence and strong communication skills that let your personality shine.
  Own your section. Serve food and drinks with pride, managing tables efficiently while working with the kitchen and bar teams.
• Add your own touch. Use your individuality to spot small details that can make a big difference to your guests' experience - like a surprise treat on a big day.
• Live our values, aim to be better than yesterday, and support your team during busy rushes.

What's in it for you:

• Free meals when you're on shift, and 50% off when you aren't.
• Access your earned wages whenever you need them with Stream.
• Flexible hours and the guaranteed stability of a minimum-hour contract. Fit work around your family, studies or social life.
• 24/7 Virtual GP and Employee Assistance Program.
• Discounts on travel, cinema, and top brands.
• Career development opportunities. We can help you grow from Team Member to Management.