Front of House Team Member

Fenwick Limited; Bracknell; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join a leading family-service restaurant in Bracknell as a Front of House Team Member. Enjoy a lively work environment without late-night shifts, enhancing customer experiences and providing excellent service. Benefit from generous discounts, annual leave, and a supportive work culture.

Benefits

25% discount in all Fenwick stores

28 days annual leave

Birthday day off

WeCare – 24/7 GP and wellbeing support

Pension scheme

Qualifications

• Experience in a customer-facing role within a full-service restaurant is desirable.
• Excellent communication and interpersonal skills.

Responsibilities

• Enhance customers' dining experience with authentic service.
• Keep the restaurant clean and tidy, share menu knowledge.

Skills

Customer Service

Adaptability

Communication

Job description

We are excited to announce opportunities for Front of House Team Members to join our beloved Mason & Rye restaurant, based in our Bracknell store!

This is a unique opportunity to work in a lively family-service restaurant. Unlike many hospitality roles, ours do not include late-night work, ensuring a better work-life balance.

We are recruiting for the following roles:

Mason & Rye - 15-20 hours per week, permanent contract - Weekday availability required

What does it mean to be a Front of House Team Member at Fenwick?

Our Front of House team members enhance our customers' dining experience, leaving a positive impression. They provide authentic, natural service, keep the restaurant clean and tidy, and share menu knowledge with guests.

What do we look for?

• Experience in a customer-facing role within a full-service restaurant is desirable
• Adaptability to changing demands and a positive attitude in a fast-paced environment
• A passion for hospitality and a willingness to learn
• Excellent communication and interpersonal skills

When you join Fenwick, you will receive:

• Up to 25% discount in all Fenwick stores and online from day one
• 28 days annual leave, including Bank Holidays, increasing to 33 days over time
• Birthday day off in your birth month
• ‘Perks’ – discounts, exclusive deals, and cashback on various products
• WeCare – 24/7 GP, wellbeing advice & support
• Pension scheme

About Fenwick

Founded in 1882, Fenwick is a heritage-rich, family-owned department store group known for luxury. We aim to exceed customer expectations and welcome new talent.

Our team of over 2,000 staff across stores and support functions, including Digital, Buying & Merchandising, IT, Finance, People, Customer Service, restaurants, and distribution centers, work collaboratively.

Our restaurant division, with 15 owned restaurants and partners across 8 stores, offers an exceptional dining experience, showcasing Fenwick hospitality.