Front of House Team Member

Stonegate Group; Birmingham; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Reward Card via MiXR App 25% off

Stonegate Xtra Rewards

VIP entry to Pubs & Bars

Hotel Discounts

Flexible working

Discounted gym memberships

Dental Insurance

Early access to earned wages

Job summary

Popworld Birmingham, part of Stonegate Group, is seeking Front of House Team Members who thrive in a lively, team-oriented setting. You’ll help deliver a memorable guest experience across our iconic party venues and keep standards high in a fast-paced environment.

Join a vibrant team on Broad Street with excellent training, staff benefits, and opportunities to grow as part of the UK’s largest pub operator. Applicants should be ready to contribute energy and a guest-first attitude.

Qualifications

• Hospitality or customer service experience preferred.
• Friendly and proactive attitude.
• Ability to connect with guests and work in a fast-paced environment.

Responsibilities

• Prepare and serve food and drinks as part of the Popworld team.
• Offer friendly recommendations to enhance the guest experience.
• Maintain a clean and safe environment for guests and team members.

Skills

Team player

Customer service

Communication

Job description

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive..

Location - Popworld

Front of House Team Member

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive..

The Opportunity

At Popworld, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.

Can you

• Help prepare and serve our delicious food and drinks at Popworld.
• Offer friendly recommendations to enhance the guest experience.
• Contribute to maintaining a clean and safe environment for guests and team members.

A Little Bit About Us…

You know what they say… Ain’t no party like a Popworld party! We’re all about the music (pop, duh!), and we play everyone's fave hits, complete with light-up dancefloors and unmissable drink deals all night long. From shaking up our iconic cocktail range to hitting the dancefloor, we bring that party atmosphere every single time to cities all over the UK. We’re after proud pop lovers who can bring the energy, and we’ll provide the rest. Popworld Birmingham is THE place to party on Broad Street! We offer a whole three floors of pop party vibes, pumping a non-stop playlist of everyone's favourite top hits, served up with a menu of classic cocktails with a Popworld twist. Our team lives and breathes fun while delivering unforgettable experiences for our guests.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• Corporate Discounted Rates at David Lloyd and PureGym
• Discounted Dental Insurance
• Stream – Early access to your earned wages

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Popworld directly.