front of house team member

wagamama ltd; Birmingham; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Biweekly pay & tips

Flexible hours

Wagestream access

Free shift meals

50% off on-menu outside shifts

Family-friendly policy

Uniform provided (Pangaia)

Job summary

wagamama ltd in Birmingham is seeking an evenings and weekends Front of House Team Member to welcome guests, present the menu and keep service flowing from start to finish. You'll thrive in a fast-paced environment, love food and great vibes, and bring energy to the team while delivering warm, genuine recommendations and calm, proactive service during busy shifts.

This position is part-time with flexible hours and includes perks like tips, biweekly pay, staff meals, and career growth

Qualifications

• Welcoming guests and delivering friendly service.
• Ability to discuss food and make genuine recommendations.
• Thrives in a lively, fast-moving environment.
• Stays calm, switched on and proactive when busy.

Responsibilities

• Welcome guests, present menus and help keep service flowing from start to finish.
• Contribute to a positive, high-energy dining experience.
• Assist with seating, order taking and ensuring guest satisfaction.

Skills

Guest welcome & service

Food recommendations

Calm under pressure

Team player

Job description

front of house team member | evenings and weekends

at wagamama, food is life. we're fast paced, full of energy and big on creating brilliant experiences. no scripts, no awkward service, just warm welcomes, real conversations and a team that moves together

from the first hello to the last bowl cleared, you'll help make the restaurant feel alive

the role |

as a front of house team member, you'll be a big part of what makes every shift special. you'll welcome guests in, bring the menu to life and help keep service flowing smoothly from start to finish

it's a role for people who love good food, great vibes and being right in the middle of the action

if you...

• love making people feel welcome and looked after
• enjoy talking about food and making genuine recommendations
• thrive in lively, fast moving environments
• stay calm, switched on and one step ahead when it gets busy
• notice the little things and care about getting them right
• bring good energy and love being part of a team

we'd love to hear from you

wok's in it for you |

• biweekly pay + a share of tips*
• flexible hours to fit around your life
• access up to 30% of your earnings before payday with wagestream
• free food on shift, yes, anything on the menu, plus 50% off outside of work
• industry leading family friendly policy, with 26 weeks full pay + 13 weeks half pay for new parents
• pangaia designed uniform, made for you to make your own
• first taste of brand new menu drops before anyone else
• parties, perks and plenty of opportunities to grow with us
• all the good stuff too, pension, holiday, training, discounts, cycle to work scheme, discounted gym memberships + long service awards

we're proud to be a disability confident employer. there's a seat at our bench for everyone

feed yourself, feed others

*100% of tips go to our teams. actual tips by restaurant will vary. tips are left solely at our guests' discretion and are not considered as wages by the company nor are they guaranteed in any way