Front of House Team Member

The People's Pub - Stonegate Group; Aberystwyth; On-site; GBP 20,000 - 25,000; Full time

Job summary

A well-known pub group in Aberystwyth is seeking a Front of House Team Member to join their friendly team. The role involves preparing and serving food and drinks, providing excellent customer service, and contributing to a clean and safe environment. Applicants should be team players with a passion for creating a positive experience for guests. Flexible working and various employee rewards are offered.

Benefits

25% off food and drinks for you and friends

Online benefits portal with discounts

VIP entry to pubs

Discounts at hotels

Flexible working

Corporate gym rates

Discounted dental insurance

Early access to earned wages

Qualifications

• Ability to connect with the team and create a positive experience for guests.
• Contribute to maintaining a clean and safe environment.
• Help prepare and serve food and drinks.

Responsibilities

• Prepare and serve food and drinks.
• Offer friendly recommendations to guests.
• Maintain cleanliness of work areas.

Skills

Teamwork

Customer service

Food preparation

Job description

Location: The White Horse

Front of House Team Member

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

At The White Horse, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.

Can you

• Help prepare and serve our delicious food and drinks at The White Horse.
• Offer friendly recommendations to enhance the guest experience.
• Contribute to maintaining a clean and safe environment for guests and team members.

A little bit about us… Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top‑notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The White Horse is a friendly pub situated in the heart of Aberystwyth, offering delicious food, great drinks, and unforgettable experiences. We pride ourselves on being dog, family, and LGBTQ+ friendly. We love to have fun here and are known for putting on entertaining events such as Retro Party nights, virtual pub quizzes, LGBTQ & Drag nights, as well as TTRPG (table top gaming)! We also show all major sporting events and pay‑per‑view too.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• Corporate Discounted Rates at David Lloyd and PureGym
• Discounted Dental Insurance
• Stream – Early access to your earned wages

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact The White Horse directly.

Job Reference: WA1434738AbeFOHTM