Front of House Team Leader - Red Lion Withington

JW Lees; Manchester; On-site; GBP 22,000 - 30,000; Full time

Job summary

A renowned hospitality company is seeking a Front of House Team Leader in Manchester to join their team. This role involves leading shifts, ensuring excellent customer service, and developing team members. The ideal candidate should possess strong communication and leadership skills. This position offers various benefits including profit sharing and discounts on food and drink.

Benefits

Annual profit share

30% discount on food and drink

50% off food when on shift

Discounted stays in hotels and inns

Wellbeing support

Access to discounts through JW BenefitHub

Qualifications

• Expert in communication with a positive attitude.
• Demonstrated leadership qualities.
• Ability to motivate a team effectively.

Responsibilities

• Lead and run shifts, ensuring excellent customer service.
• Serve food and drinks, displaying strong communication.
• Develop team members and contribute to their growth.

Skills

Communication skills

Leadership qualities

Customer service

Job description

We are looking for a Front of House Team Leader to join our fabulous team.

What we offer our Front of House Team Leaders:

• Annual profit share, ensuring you share in the success of the company
• 30% discount on food and drink across our pubs and inns for you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• A fair share of tips
• Wellbeing support with our Employee Assistant Programme
• Great opportunities to grow in your role and progress your career
• Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

What a Front of House Team Leader does at JW Lees:

• Pulling pints and serving food is only the beginning as you show us you have what it takes to develop to the next level
• You’ll be an expert in communication, leading from the front and being a positive role model for your team
• Take the lead and run shifts; it’s key that you provide excellent customer service and motivate your team
• The ability to demonstrate great leadership qualities along with being a great team player.

About JW Lees:

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do:

Proud - Savvy - Honest - Passionate - Personal - Together