Front of House Team Leader - Red Lion Withington

JW Lees; Manchester; On-site; GBP 28,000 - 32,000; Full time

Job summary

A traditional pub company in Manchester is seeking a Front of House Team Leader to join their fabulous team. This role involves leading shifts, delivering excellent customer service, and fostering a positive team environment. Ideal candidates demonstrate strong leadership qualities and excellent communication skills. The company offers a range of benefits including a profit share and discounts. Join the team to contribute to memorable experiences in one of their historic locations.

Benefits

Annual profit share

30% discount on food and drink

50% off food when on shift

Discounted stays in hotels

Wellbeing support

Career progression opportunities

Access to discounts via BenefitHub

Qualifications

• Demonstrate great leadership qualities and be a great team player.
• Show expertise in communication and lead from the front.
• Passionate about providing excellent customer service.

Responsibilities

• Lead and run shifts while providing excellent customer service.
• Pull pints and serve food as part of the team.
• Motivate and develop your team to the next level.

Skills

Leadership qualities

Excellent communication

Customer service

Team player

Job description

We arelooking fora Front of House Team Leaderto join our fabulous team.

What we offer our Front of House Team Leaders

• Annual profit share, ensuring you share in the success of the company
• 30% discount on food and drink across our pubs and inns for you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• A fair share of tips
• Wellbeing support with our Employee Assistant Programme
• Great opportunities to grow in your role and progress your career
• Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

What a Front of House Team Leader does at JW Lees

• Pulling pints and serving super food is only the beginning as you show us you have what it takes to develop to the next level
• You’ll be an expert in communication, leading from the front and being a positive rolemodel for your team
• Take the lead and running shifts, it’s key that providing excellent customer service and motivating your team is something that you’re passionate about.
• The ability to demonstrate great leadership qualities along with being a great team player.

About JW Lees

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heartofeverything we do:

Proud - Savvy - Honest - Passionate - Personal - Together