Front of House Team Leader - Elizabethan

JW Lees; Stockport; On-site; GBP 25,000 - 30,000; Full time

Job summary

A well-established brewing company in Stockport is seeking a Front of House Team Leader to join their team. The role involves leading service during shifts, ensuring excellent customer experiences, and motivating team members. Ideal candidates will possess strong leadership and communication skills, along with a passion for customer service. This position offers a range of benefits, including profit sharing and discounts.

Benefits

Annual profit share

30% discount on food and drink

50% off food when on shift

Discounted hotel stays

Wellbeing support

Career growth opportunities

Access to online discounts

Qualifications

• Demonstrated leadership qualities and ability to motivate a team.
• Passionate about providing excellent customer service.
• Expert in communication and team leadership.

Responsibilities

• Guide and lead the Front of House team during shifts.
• Provide exceptional customer service while serving food and drinks.
• Act as a positive role model for the team, demonstrating strong leadership.

Skills

Expert communication

Leadership qualities

Customer service

Team player

Job description

Overview

We are looking for a Front of House Team Leader to join our fabulous team.

What we offer our Front of House Team Leaders

• Annual profit share, ensuring you share in the success of the company
• 30% discount on food and drink across our pubs and inns for you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• A fair share of tips
• Wellbeing support with our Employee Assistant Programme
• Great opportunities to grow in your role and progress your career
• Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

What a Front of House Team Leader does at JW Lees

• Pulling pints and serving super foodis only the beginning as you show us you have what it takes to develop to the next level
• You’ll be an expert in communication, leading from the front and being a positive rolemodel for your team
• Take the lead and running shifts,it’s key that providing excellent customer service and motivating your teamis something that you’re passionate about.
• The ability to demonstrate great leadership qualities along with being a great team player.

About JW Lees

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart ofeverything we do:

Proud - Savvy - Honest - Passionate - Personal - Together