Front of House Team Leader

Stonegate Group; Sidcup; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading pub and bar operator in Sidcup is seeking a Front of House Team Leader to enhance guest experiences and lead a dynamic team. The ideal candidate will be experienced in hospitality, capable of fostering a welcoming environment, and ensuring smooth operations. Benefits include rewards programs, flexible working arrangements, and various discounts. Candidates must be 18 or over due to alcohol sales. This robust team member will play an essential role in creating memorable experiences for our guests.

Benefits

Reward Card with 25% off food and drink

Stonegate Xtra Rewards

VIP entry to our Pubs and Bars

Stonegate Hotel Discounts

Flexible working

Corporate Discounts at David Lloyd and PureGym

Discounted Dental Insurance

Early access to earned wages

Award-winning development programs

Qualifications

• Must be 18 or over due to alcohol sales responsibilities.
• Experience in a hospitality leadership role is beneficial.

Responsibilities

• Lead and motivate the team to enhance guest experiences.
• Maintain smooth operations and consistency.
• Foster a warm environment for guests.

Skills

Leadership

Team motivation

Guest experience enhancement

Job description

Location - George Staples

Front of House Team Leader

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at George Staples.

Can you …

• Work alongside the management team to bring our shared vision to life.
• Help maintain smooth operations and consistency.
• Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top‑notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. We are the largest pub in Blackfen. We have a diverse clientele throughout the week and lend ourselves to a younger guest on the weekends because of our large late‑night offering. We show all kinds of sports on our thirteen screens as well as host weekly quizzes, karaoke, bingo, and club nights. This, along with our great range of ales and beers, makes us the place to be. Our food offering is great quality pub grub with daily and weekend deals. We are located on the main bus route into Bexleyheath and Grenwich, so transport is great day and night.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• Corporate Discounted Rates at David Lloyd and PureGym
• Discounted Dental Insurance
• Stream – Early access to your earned wages
• Award winning development programmes

To be considered for the Front of House Team Leader position at George Staples you must be 18 or over as the roles involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact George Staples directly.