Front of House Team Leader

Social Pub And Kitchen - Stonegate Group; Lichfield; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading UK pub operator is seeking a Front of House Team Leader at Walkabout in Lichfield. This role involves leading a vibrant team to deliver exceptional guest experiences in a lively venue known for sports and nightlife. Candidates must be 18 or older and should possess strong leadership skills. A variety of exciting perks await the successful applicant, including discounts and flexible working options.

Benefits

25% off food and drink for you and friends

Online benefits portal with discounts

VIP entry to pubs and bars

Hotel discounts

Flexible working

Corporate discount rates

Discounted dental insurance

Early access to wages

Award-winning development programmes

Qualifications

• Experience in leading a team and delivering exceptional guest experiences.
• Ability to maintain smooth operations and consistency.
• Capability to foster a welcoming environment.

Responsibilities

• Lead, motivate and encourage the team to enhance guest experiences.
• Work alongside management to achieve the company's vision.
• Ensure the venue is a warm and welcoming space for guests.

Job description

Location - Walkabout

Front of House Team Leader

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Walkabout.

Can you

• Work alongside the management team to bring our shared vision to life.
• Help maintain smooth operations and consistency.
• Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

Walkabout proudly stands as the premier destination for sports enthusiasts and party people alike. We offer an abundance of delicious eats, game-ready beer towers and an electrifying party atmosphere. Equipped with a huge HD screen, we ensure an unparalleled viewing experience for sports fans for a multitude of live sports. It doesn’t stop at the final whistle; we’re the go-to late-night party venue, boasting an enticing array of cocktails and a dynamic playlist featuring chart-toppers and indie hits. If you’ve got the energy, passion, and confidence to get the wild vibes on a roll, you’re exactly what we’re after! Join the team at Walkabout, Litchfield, the ultimate Aussie sports and late-night bar. Our guests can catch every match on our giant HD screens, with juicy burgers, bonzer sharers, crispy wings, and more to celebrate or commiserate their team's performance. But it doesn't stop after the game... Our team are the ultimate party starters and crank up the tunes to keep our guests on the dancefloor all night long.

What’s in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• David Lloyd Corporate Discount Rates
• Discounted Dental Insurance
• Stream – Early access to your earned wages
• Award winning development programmes

To be considered for the Front of House Team Leader position at Walkabout you must be 18 or over as the role involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Walkabout directly.

Job Reference: GL1426803LicFOHTL