Front of House Staff - the Design Museum

Compass Group UK; City Of London; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading catering company is seeking enthusiastic Front of House Staff to join the team at the Design Museum in London. This casual zero-hour position involves welcoming guests, serving food and drinks, and supporting catering operations. Candidates should possess excellent customer service skills, be team players, and be flexible with shifts, including evenings and weekends. Opportunities for growth within the company and a comprehensive benefits package are provided.

Benefits

Free meals

Contributory pension scheme

Career Pathways and MyLearning programmes

Qualifications

• Passion for delivering outstanding service.
• Ability to make decisions that are right for customers.
• Experience working as a Barista and with cocktails preferred.

Responsibilities

• Welcome guests and serve food & drinks.
• Operate the till system and serve coffees and cocktails.
• Support with evening events during the operation.

Skills

Outstanding customer service

Initiative

Team player

Great communication

Ability to work under pressure

Timekeeping and reliability

Safety-first mindset

Barista and cocktail experience

Job description

Front of House Staff - the Design Museum

• £13.85 per hour
• Zero-hour contract, with the potential of working up to 40 hours per week
• 7 day a week operation, weekend and evening work is required

We're on the lookout for enthusiastic Front of House Staff to join our fantastic, busy catering team at the Design Museum on a flexible, casual basis. As a member of the front of house team, you will be part of a hard-working, friendly group who all have the same goal - to deliver exceptional customer service to our visitors. Known as one of the world's leading museums devoted to contemporary design in every form, the Design Museum is a breathtaking, modern venue that hosts a variety of exhibitions as well as boasting a great conference & events portfolio.

Successful Front of House Staff are responsible for a variety of tasks, including basic food production & preparation, customer service, and supporting the overall catering operations while ensuring compliance with all Health and Food Safety regulations. You will welcome guests, serve food & drinks, operate the till system, serve coffees and cocktails and support with evening events.

In return, you’ll have the opportunity to grow with a company that invests in its people, celebrates individuality, and rewards employees who go the extra mile.

Apply today to join our team!

Shifts

Shifts will vary between Monday to Sunday. Due to the nature of the business, successful candidates should be flexible and able to work evenings and weekends. This is a casual zero-hours role, so hours will vary depending on the needs of the business, on a weekly basis.

Who you are

Our ideal Front of House Staff will:

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability
• Have a safety-first mindset
• Ideally will have experience working as a Barista and with cocktails due to the type of events hosted at the venue.

About us

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Free meals
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes

Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!