Front of House Shift Leader & Service Coach

Mitchells & Butlers plc; Greater London; Hybride; GBP 17 000 - 19 000; Plein temps

Avantages offerts par ce poste

Discounts across brands

Wagestream

Pension

28 days holiday

Free shares

Employee helpline

Team socials

Friends & family discount

Résumé du poste

Mitchells & Butlers plc is seeking a Shift Supervisor for Browns Brasserie and Bar at Browns Butlers Wharf. You’ll welcome guests, serve, and confidently lead your team to deliver warm, memorable dining experiences.

You’ll train colleagues, maintain high cleanliness and safety standards, and help shape a friendly, capable team. The role blends hands-on guest service with leadership in a busy, hospitality-driven environment.

Qualifications

• Experience leading a hospitality team.
• Ability to train staff and develop others.
• Maintain high standards of cleanliness and safety.
• Provide excellent guest service and hospitality.

Responsabilités

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Connaissances

Team leadership

Guest service

Training

Lead by example

Description du poste

Mitchells & Butlers plc is seeking a Shift Supervisor for Browns Brasserie and Bar at Browns Butlers Wharf. You’ll welcome guests, serve, and confidently lead your team to deliver warm, memorable dining experiences.

You’ll train colleagues, maintain high cleanliness and safety standards, and help shape a friendly, capable team. The role blends hands-on guest service with leadership in a busy, hospitality-driven environment.