Front-of-House & Reservations Lead

Engel & Jang (Rexangel Limited); City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A vibrant restaurant and bar in London seeks an experienced Reception & Reservations Manager to lead front-of-house operations. The ideal candidate will possess excellent leadership and communication skills, ensuring a seamless guest experience while managing bookings and staff. With a focus on customer service and operational efficiency, this role offers opportunities for career growth. Flexible working hours and a fun work environment are included.

Benefits

Opportunities for career growth

28 to 30 days holiday per year

Meal on duty

Reward programs and long service awards

Qualifications

• Previous experience in a supervisory or managerial role in reception or reservations.
• Excellent leadership, organizational, and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Oversee daily reception and reservations operations.
• Lead, train, and manage reception and reservations staff.
• Manage all bookings, enquiries, and guest communications.

Skills

Leadership

Organizational skills

Communication skills

Customer service orientation

Tools

Reservation systems

Front desk systems

Job description

A vibrant restaurant and bar in London seeks an experienced Reception & Reservations Manager to lead front-of-house operations. The ideal candidate will possess excellent leadership and communication skills, ensuring a seamless guest experience while managing bookings and staff. With a focus on customer service and operational efficiency, this role offers opportunities for career growth. Flexible working hours and a fun work environment are included.