Front Of House / Receptionist - Sundays

Retirement Villages Group Ltd; Abbotskerswell; On-site; GBP 10,000 - 40,000; Part time

Job summary

A community-focused organization in Abbotskerswell is seeking a Hospitality & Administration Assistant to provide exceptional reception and administrative support on Sundays. The ideal candidate will have previous experience in hospitality, a friendly demeanor, and be comfortable handling emergency situations. This role offers a chance to make a real impact in a supportive and inclusive environment.

Benefits

Full training for fire safety and first aid

Supportive working environment

Opportunity to make a real impact

Qualifications

• Previous experience in hospitality and reception roles.
• Confident in attending to fire alarms and first aid situations.

Responsibilities

• Provide a professional, warm reception service.
• Manage telephone calls and visitor access.
• Support payroll preparation and general administration tasks.

Skills

Customer service

Administrative skills

Ability to drive

Job description

Overview

At Retirement Villages, we create vibrant communities where residents feel supported, connected, and truly at home. Our teams deliver exceptional hospitality and operational support that make a real difference to the daily lives of our residents. We are looking for a friendly, organised, and proactive Hospitality & Administration Assistant to join our team on Sundays. This is a varied role that blends front-of-house hospitality with essential administrative support. You'll be the welcoming face of our village, ensuring residents and visitors feel valued, while also keeping our operations running smoothly and safely.

Responsibilities

• Provide a professional, warm reception service for residents, visitors, and colleagues.
• Deliver food, beverage, and retail services to a high standard, ensuring every experience is positive and memorable.
• Manage telephone calls, visitor access, and booking systems for guest suites, event spaces, and meeting rooms.
• Respond promptly and confidently to fire alarms and first aid situations (training provided).
• Maintain a safe, clean, and welcoming environment across hospitality and reception areas.
• Support payroll preparation and general administration tasks for the Village Manager and wider team.

Must-Have Skills & Requirements

• Previous experience in both waiting (hospitality service) and reception roles.
• Ability to drive (due to location and potential duties).
• Confident and comfortable attending to fire alarms and first aid situations (training provided).

Desirable Skills

• First Aid trained
• Fire safety trained

Our Values

• Age Well - We create a world where everyone can age well.
• Community - We believe in the power of community.
• Keep Improving - We get things done and look for ways to improve.
• Invest Wisely - We treat every penny as our own.
• Planet Positive - We work hard to have a positive impact on the planet.
• One Team - We support one another, succeed, and learn together.

What We Offer

• Full training for fire safety and first aid.
• A supportive and inclusive working environment.
• The chance to make a real impact in a warm, welcoming community.

How To Apply

If you have the skills, experience, and heart to deliver exceptional hospitality and administration support, we'd love to hear from you. Apply today and become part of a team that makes Sundays special.