Front of House / Receptionist - Lakeside

RUSH Hair and Beauty; South Ockendon; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading salon and beauty service in South Ockendon is seeking a customer-focused part-time Front of House. In this role, you will be vital in providing exceptional service by greeting clients, managing bookings, and maintaining a professional environment. Ideal candidates should possess strong organizational skills and prior experience in customer service. The role offers competitive pay of up to £12.50 per hour, discounts on services, and opportunities for career progression.

Benefits

Up to £12.50 per hour

40% discount for friends & family on services

Up to 20% discount on professional homecare products

28 days annual leave (pro rata)

Career progression opportunities

Annual RUSH Oscars Awards

Qualifications

• Previous experience in a customer service or front of house role, preferably in a salon or beauty spa.
• Excellent customer service and communication skills.
• Ability to multitask and handle various administrative tasks.

Responsibilities

• Greet clients and assist with booking appointments.
• Manage the salon's schedule and handle client inquiries.
• Maintain a clean and organized reception area.

Skills

Customer service skills

Communication skills

Multitasking ability

Organizational skills

Friendly personality

Proficient computer skills

Job description

RUSH Hair & Beauty is currently seeking a friendly and customer-focused part-time Front of House to join our team in Lakeside. As our Front of House, you will be an important member of our salon, providing exceptional customer service and creating a welcoming and professional environment for our clients. Your responsibilities will include greeting clients, assisting with booking appointments, managing the salon's schedule, answering phone calls and emails, and handling client inquiries. You will also be responsible for maintaining a clean and organised reception area, as well as supporting the salon team with administrative tasks.

• Previous experience in a customer service or front of house role, preferably in a salon or beauty spa.
• Excellent customer service and communication skills.
• Ability to multitask and handle various administrative tasks.
• Strong organizational and time management skills.
• Friendly and welcoming personality.
• Proficient computer skills and familiarity with booking systems is advantageous.
• Professional appearance and demeanor.
• Enjoy the following when working with us:
• Up to £12.50 per hour
• 40% discount for friends & family on all hair and beauty services
• Up to 20% discount on all professional homecare products
• 28 days annual leave inclusive of bank holidays, pro rata
• Career progression for superstars (Management, Head Office, Recruitment, Training & more)
• Not to forget the annual RUSH Oscars Awards!