Front of House Reception

Office Angels; Greater London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading recruitment agency is seeking a Medical Receptionist for a temporary position in Harley Street. The role involves greeting patients, managing appointments, and ensuring a positive experience. Candidates should have previous reception experience, excellent communication skills, and strong IT literacy. This position offers a competitive rate of £14.50 per hour on weekdays and £16.00 on Saturdays. Join a dynamic team dedicated to exceptional patient care in a prestigious healthcare environment.

Benefits

Supportive workplace culture

Experience in private healthcare environment

Qualifications

• Experience in a health care or clinical setting is preferred.
• Warm and caring manner to put patients at ease.
• Professional phone etiquette is essential.

Responsibilities

• Greet and check-in patients and visitors at reception.
• Manage patient flow to ensure timely appointments.
• Process card payments at the reception desk.

Skills

Previous reception experience

Excellent communication skills

Strong IT literacy

Attention to detail

Tools

Booking systems

Office/Google applications

Job description

Position: Medical Receptionist
Location: Harley Street
Contract Type: Temporary
Start Date: ASAP
Duration: up to 8 weeks, possible extension or permanent role if all goes well
Rate: £14.50 per hour weekdays, £16.00 per hour Saturdays. Required to work 2 Saturdays per month; when Saturday worked Monday off that week

Shift Details

• Coverage primarily during afternoon and evening
• Monday to Friday: 11:30 – 19:30
• Alternate Saturdays: 08:00 – 16:00
• When a Saturday is rotated, Monday will be off

About the Role

As the face of our clinic, you will create a positive first impression for patients and visitors, managing front‑of‑house reception and ensuring a smooth, welcoming experience.

Key Responsibilities

• Greet and check‑in patients and visitors with a friendly demeanour
• Manage patient flow efficiently, ensuring timely appointments
• Answer phone calls and emails, providing necessary information with a smile
• Liaise with clinicians to facilitate seamless communication
• Process card payments at reception, ensuring accuracy and confidentiality

What We're Looking For

• Previous reception experience, ideally in a health care or clinical setting
• Warm and caring manner that puts patients at ease
• Excellent communication skills and professional phone etiquette
• Strong IT literacy, including booking systems, calendars, Office/Google applications
• Attention to detail, accuracy, and commitment to confidentiality (GDPR)
• Comfort in processing payments and handling financial transactions

Why Join Us?

Be part of a dynamic team dedicated to providing exceptional patient care.
Gain valuable experience in a prestigious private healthcare environment.
Enjoy a warm and supportive workplace culture.
If you are enthusiastic, organised, and ready to contribute to a team that values compassion and professionalism, we want to hear from you!

How to Apply

Please submit your CV and a brief cover letter outlining your relevant experience and why you would be a great fit for our team. We look forward to meeting you!

Please email your CV to: [e-mail]

Office Angels is an equal‑opportunities employer. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities and abilities. We can provide reasonable adjustments at any stage.

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