Front of House Pro | Hospitality & Guest Experience

Talent Catch UK; England; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Front of house role

Training & development

Supportive team

Growth opportunities

Hospitality environment experience

Customer service skills

Job summary

Talent Catch UK is assisting a growing client to hire a confident Front of House Representative for a hospitality and customer service role. You’ll be the first point of contact for guests, delivering a warm welcome and smooth service.

Responsibilities include managing bookings and enquiries, answering calls, guiding customers to the right team, and maintaining a clean, professional front of house area. This role rewards a calm, friendly presence and strong organisational skills.

Qualifications

• Front of house experience is useful.
• Personality and attitude are equally important.
• Strong communication and welcoming demeanour.
• Ability to stay composed in busy environments.

Responsibilities

• Welcome guests and visitors, managing bookings and enquiries.
• Answer calls, direct customers to the right person or area.
• Maintain a clean, presentable front of house environment.
• Communicate with different departments to support guests.
• Ensure guests feel looked after throughout their visit.

Skills

Hotels & guest services

Restaurant front of house

Bars & hospitality

Events & hosting

Retail & customer service

Job description

Talent Catch UK is assisting a growing client to hire a confident Front of House Representative for a hospitality and customer service role. You’ll be the first point of contact for guests, delivering a warm welcome and smooth service.

Responsibilities include managing bookings and enquiries, answering calls, guiding customers to the right team, and maintaining a clean, professional front of house area. This role rewards a calm, friendly presence and strong organisational skills.