Front of House Pro: Create a Welcoming Office Experience

Campions Group; Greater London; On-site; GBP 29,000 - 35,000; Full time

Job summary

A prominent company located in Euston is seeking a Front of House professional to provide a welcoming environment for visitors and ensure an exceptional customer experience. This role involves greeting visitors, managing facilities queries, and maintaining office equipment. Candidates should have prior experience in a Front of House position and strong customer service skills. Additional responsibilities include administrative tasks and maintaining cleanliness in office areas. Competitive salary up to £35,000 is offered.

Benefits

Competitive salaries

Benefit packages

Exclusive discounts

Qualifications

• Experience of working Front of House in a busy office environment.
• Basic understanding of Health & Safety regulations.
• Efficient use of Microsoft Office Outlook, Excel & Word packages.
• Proven customer service skills.
• First Aid Trained (or willingness to be trained).

Responsibilities

• Provide a professional Front of House service greeting visitors.
• Deliver a great customer experience for all users in the office.
• Maintain exceptional levels of customer service.
• Meet and greet visitors, informing relevant staff of their arrival.
• Deal with facilities-related queries from colleagues and visitors.
• Maintain relationships with reception/security.
• Ensure kitchens/lounge areas are clean and stocked.
• Check office equipment is in working order.
• Order stationery and handle administration tasks.
• Report maintenance defects to Facilities Manager.
• Manage incoming and outgoing post.
• Arrange couriers and access passes.

Skills

Customer service skills

Proficient in Microsoft Office (Outlook, Excel, Word)

Health & Safety awareness

Ability to work unsupervised

First Aid trained (or willingness to train)

Job description

A prominent company located in Euston is seeking a Front of House professional to provide a welcoming environment for visitors and ensure an exceptional customer experience. This role involves greeting visitors, managing facilities queries, and maintaining office equipment. Candidates should have prior experience in a Front of House position and strong customer service skills. Additional responsibilities include administrative tasks and maintaining cleanliness in office areas. Competitive salary up to £35,000 is offered.