Front of House Operative

Macro Group; Greater London; Híbrido; GBP 21.000 - 27.000; Jornada completa

Descripción de la vacante

Macro is seeking a friendly, confident Front of House Operative to join our London team. You will be the first point of contact for visitors, delivering a welcoming and seamless workplace experience while handling reception tasks, calls, and inquiries.

In this busy role, you will coordinate meeting room bookings, support the Facilities team, and maintain an organised, presentable reception area. The ideal candidate is personable, proactive, and skilled with Word and Excel.

Formación

• Excellent communication skills and a natural people person.
• Highly organised with strong attention to detail.
• Able to multitask and stay calm in a busy office environment.
• Proactive and willing to support the wider team.
• Familiar with Microsoft Word and Excel.

Responsabilidades

• Greet visitors warmly and professionally, creating a great first impression.
• Manage reception and front-of-house services on a day-to-day basis.
• Handle calls, emails, and enquiries efficiently and confidently.
• Coordinate meeting room bookings and ensure spaces are set up and ready for use.
• Manage post, deliveries, and general office administration.
• Support the Facilities team with day-to-day operations.
• Keep the reception area organised, presentable, and welcoming at all times.

Conocimientos

Communication

Organised

Multitask

Proactive

Microsoft Word

Microsoft Excel

Herramientas

Microsoft Word

Microsoft Excel

Descripción del empleo

Macro is a recognised global specialist in facilities management, providing cutting‑edge services to some of the most prominent brands offering workplace design, helpdesk services, interim property management, and providing solutions to making buildings healthier, smarter and sustainable by using advanced technological solutions.

We are driven by a commitment to excellence in everything we do. Our values—Drive for Better, Delight Customers, Do What’s Right, and Develop People—shape our culture and guide our decision‑making. Our strategic priorities focus on Everyday Excellence, Outstanding Experience, and Everlasting Impact.

Join our team to contribute to an organisation that prioritises innovation and technology. Experience the perfect blend of opportunity and community, where you will benefit from a supportive and people‑focused culture.

About the Role

We’re looking for a friendly, confident, and organised Front of House Operative to join our team in London. This is a fantastic opportunity for someone who enjoys working with people, takes pride in delivering excellent service, and thrives in a busy, professional environment.

As the first point of contact for visitors and colleagues, you’ll play a key role in creating a welcoming and seamless workplace experience.

Main Responsibilities

• Greet visitors warmly and professionally, creating a great first impression.
• Manage reception and front‑of‑house services on a day‑to‑day basis.
• Handle calls, emails, and enquiries efficiently and confidently.
• Coordinate meeting room bookings and ensure spaces are set up and ready for use.
• Manage post, deliveries, and general office administration.
• Support the Facilities team with day‑to‑day operations.
• Keep the reception area organised, presentable, and welcoming at all times.

About You

The ideal candidate will be:

• A natural people person with excellent communication skills.
• Confident, approachable, and professional at all times.
• Highly organised, with strong attention to detail.
• Able to multitask and remain calm in a fast‑paced environment.
• Proactive and willing to support the wider team.
• Comfortable using Microsoft Word and Excel.

Diversity Statement

We want to create a workplace where everyone feels safe to bring their whole selves to work. We recognise that every individual has different needs. This is Me is Macro’s EDI campaign, a commitment to understanding and supporting those needs, both professionally and personally.

Our aim is to help identify and acknowledge individual needs that may impact work‑life experience. It’s about being proactive, learning from one another, and creating a supportive space that encourages growth and productivity.

Should you need to discuss any reasonable adjustments or require guidance about our recruitment process, please contact [e-mail] to speak to a member of our team.