Front of House Leader: Warm, Fast-Paced Hospitality

The Inn Collection Group; Berwick-upon-Tweed; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality company in Berwick-upon-Tweed is seeking a Front of House Supervisor to ensure guests have a warm and memorable experience. You will lead the team, oversee service, and resolve challenges, all while fostering a positive atmosphere. Ideal candidates thrive in fast-paced settings and have a passion for customer service. This role offers opportunities to develop in a supportive environment.

Benefits

Extra paid holiday for birthdays

Lead-Inn development program

Paid breaks

50% off food at Inns

£1 stays during January-March

1/3 off room bookings all year round

£50 on same day bookings

15% off for loved ones

24/7 Employee Assistance Programme

Tips

Give-inn back scheme

Qualifications

• Experience in a fast-paced environment.
• Passion for customer service.
• Ability to resolve challenges effectively.

Responsibilities

• Greet guests and oversee service.
• Resolve challenges and ensure smooth operations.
• Create a positive atmosphere for guests and staff.

Skills

Customer service

Leadership

Enthusiasm

Professionalism

Job description

A leading hospitality company in Berwick-upon-Tweed is seeking a Front of House Supervisor to ensure guests have a warm and memorable experience. You will lead the team, oversee service, and resolve challenges, all while fostering a positive atmosphere. Ideal candidates thrive in fast-paced settings and have a passion for customer service. This role offers opportunities to develop in a supportive environment.