Front of House Leader — Guest Experience & Revenue

Burlington Hotel; Arrochar; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent hotel group in Arrochar is seeking a Front of House Manager to oversee operations and ensure exceptional guest service. With at least 2 years of experience in hospitality, the ideal candidate will demonstrate a passion for service and possess strong team collaboration skills. The role includes managing front desk operations, maximizing room revenues, and ensuring compliance with hotel standards. Join a thriving team committed to delivering high-quality experiences for guests and colleagues alike.

Benefits

Competitive salary

Incentives

Discounted hotel stays

Qualifications

• At least 2 years of experience in a similar position.
• Ability to deliver excellent service to guests.
• Reliable and willing to learn.

Responsibilities

• Support and manage the Front of House operation.
• Ensure efficient and friendly service at the front desk.
• Maximise room revenues per company standards.

Skills

Customer service expertise

Hospitality passion

Cost control understanding

Team collaboration

Job description

A prominent hotel group in Arrochar is seeking a Front of House Manager to oversee operations and ensure exceptional guest service. With at least 2 years of experience in hospitality, the ideal candidate will demonstrate a passion for service and possess strong team collaboration skills. The role includes managing front desk operations, maximizing room revenues, and ensuring compliance with hotel standards. Join a thriving team committed to delivering high-quality experiences for guests and colleagues alike.