Front of House Leader - Gatwick Airport - Full Time

Pret a Manger; Wootton Bridge; On-site; GBP 40,000 - 60,000; Full time

Job summary

A renowned food and beverage retailer is looking for enthusiastic Leaders in Wootton Bridge to provide exceptional customer experiences. You will lead a team, driving high standards of service while enjoying benefits like free meals, flexible shifts, and career growth opportunities through training. If you thrive in a fast-paced environment and are passionate about customer service, this role is for you.

Benefits

Free meals while working

Club Pret Membership, 50% off food, 5 free drinks

28 days paid holiday

Earn extra £5 for early shifts

Employee discount program

Free shoes

Pension scheme

Career growth opportunities

Professional qualifications available

Qualifications

• Passion for providing exceptional customer experiences.
• Ability to thrive in a fast-paced environment.
• Commitment to uphold high standards of service.

Responsibilities

• Lead the team by example and show genuine care for customers.
• Drive high standards in product quality.
• Create personalized customer experiences.
• Be a friendly face and inspire team members.

Skills

Customer service

Team leadership

Effective communication

Job description

Overview

Are you passionate about providing exceptional customer experiences? Do you thrive in a fast-paced environment where teamwork and coaching are paramount? We are seeking enthusiastic Leaders to support, train, and coach our teams to deliver outstanding service and uphold high standards. You will help ensure smooth front-of-house operations and, alongside Managers, guarantee the success of our stores. Through Pret's Training Academy, you will gain skills and knowledge to grow into future management opportunities.

Responsibilities

• Lead the team by example, showing genuine care for our customers' happiness.
• Drive high standards every time, including the quality of coffee and the appearance of sandwiches.
• Create personalized experiences that connect with each customer.
• Be the friendly face of Pret, inspiring your team to do the same.
• Delight customers by providing helpful answers to questions and staying updated on offerings and promotions.
• Treat every colleague and customer with warmth, kindness, and respect, making Pret a welcoming place for all.

Additional Information

• Full time – CLOSING SOON
• Salary: £14.56 - £15.81 per hour (Inclusive of weekly mystery shopper bonus of £1.25 per hour)
• Flexible shifts
• Free meals while you’re working
• Club Pret Membership, with 50% off food and 5 free drinks a day
• Earn an extra £5 when you start to work between 3am and 5am
• 28 days paid holiday (pro-rata if part-time)
• Virtual GP
• Your Pret Benefits – employee discount program (Retail, Food, restaurants, Gym, etc)
• Free shoes
• Rewards for outstanding performance
• Pension scheme
• Length of service rewards
• And more…
• Career growth opportunities through training and development (Over 85% of managers promoted from within, with many starting as Team Members)
• Professional qualifications available: Apprenticeships Level 3
• Internal 'Opportunity Network' to view all Pret jobs both within shops and at the Support Centre, 75B