Front of House Lead – Hospitality Supervisor & Growth

Lounge Underwear Ltd.; Orpington; On-site; GBP 60,000 - 80,000; Full time

Job summary

A renowned hospitality company in Orpington is seeking a passionate Supervisor to support management and ensure customer satisfaction. Ideal candidates have experience in hospitality, excellent communication skills, and a natural talent for leading teams. The role offers fantastic benefits including shared tips, paid breaks, and extensive staff discounts. You will be pivotal in setting high standards and fostering a vibrant environment that the local community loves.

Benefits

Tips shared equally

Paid breaks

Staff food on every shift

50% off food and drinks

28 days holiday pro rata

Incentives and competitions

Christmas and Boxing Day off

Staff party

Support from Licenced Trade Charity

Pay management with Wagestream

Company pension scheme

Long service awards

Career development opportunities

Qualifications

• Experience in a supervisory or team leader role in hospitality.
• Proven ability to overcome challenges effectively.
• Strong knowledge of sales and labour forecasting.

Responsibilities

• Support the management team to ensure customer satisfaction.
• Lead the front of house team to achieve high service standards.
• Manage KPIs and ensure reporting accuracy.

Skills

Hospitality passion

Communication skills

Attention to detail

Self-motivator

Job description

A renowned hospitality company in Orpington is seeking a passionate Supervisor to support management and ensure customer satisfaction. Ideal candidates have experience in hospitality, excellent communication skills, and a natural talent for leading teams. The role offers fantastic benefits including shared tips, paid breaks, and extensive staff discounts. You will be pivotal in setting high standards and fostering a vibrant environment that the local community loves.