Front of House Lead: Create Welcoming Guest Experiences

Venues - Stonegate Group; Greater London; On-site; GBP 27,000 - 34,000; Full time

Benefits offered by this job

Reward Card

Xtra Rewards

VIP entry

Hotel discounts

Flexible working

Discounted rates

Dental insurance

Early wage access

Career development

Job summary

Slug And Lettuce, part of Stonegate Group, in Richmond, London, is seeking a Front of House Team Leader to inspire the team and deliver an exceptional guest experience. You will work with the management team to maintain smooth operations, foster a warm welcome for guests, and drive high standards across service.

Applicants must be 18+ to handle alcohol service; you’ll lead a busy venue, support flexible working, and have opportunities to grow within the UK’s largest pub operator.

Qualifications

• Experienced in front of house leadership within pubs or restaurants.
• Ability to motivate and develop a team to deliver excellent guest service.
• Strong communication and operational coordination skills.

Responsibilities

• Lead and motivate front of house team to deliver a memorable guest experience.
• Collaborate with management to maintain smooth operations and consistency.
• Create a warm, welcoming environment and supervise service across shifts.

Job description

Slug And Lettuce, part of Stonegate Group, in Richmond, London, is seeking a Front of House Team Leader to inspire the team and deliver an exceptional guest experience. You will work with the management team to maintain smooth operations, foster a warm welcome for guests, and drive high standards across service.

Applicants must be 18+ to handle alcohol service; you’ll lead a busy venue, support flexible working, and have opportunities to grow within the UK’s largest pub operator.