Front of House & Internal Events Coordinator

MSCI Inc.; Greater London; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Flexible working arrangements

Learning and development opportunities

Global network of colleagues

Job summary

MSCI Inc. in London seeks a dedicated professional to own the front-of-house experience across the London office, coordinating executive events and ensuring premium hospitality standards.

You will manage internal events end-to-end, collaborate with Facilities, Security and Client Events, and drive continuous improvement in workplace experience. The role emphasises stakeholder management, budgeting, and supplier coordination, with a focus on delivering seamless service during peak demand and

Qualifications

Responsibilities

• Own the front-of-house experience for clients, visitors and executives.
• Lead internal events end-to-end, including Board meetings, town halls and leadership events.
• Manage event logistics, budgets, catering, AV and external suppliers.
• Act as a central coordination point across Executive Assistants, Workplace Technology, Facilities, Security and Client Events.
• Maintain premium hospitality and workplace presentation standards.
• Proactively identify and resolve workplace and service issues.
• Drive continuous improvement across hospitality, events and workplace experience.
• Provide onsite operational support and service continuity during peak demand and team absences.

Skills

Workplace experience

Event management

Project management

Stakeholder management

Supplier management

Office technology

Tools

Appspace

ServiceNow

Microsoft Office

Job description

• Deliver a high-quality workplace experience across the London office.
• Maintain front-of-house, client and visitor hospitality standards.
• Support executive, Board and leadership requirements.
• Coordinate internal events and employee engagement activities.
• Partner across Facilities, Workplace Technology, Physical Security and Client Events.
• Manage suppliers and workplace service providers.
• Maintain office presentation, operational continuity and service standards.
  

Your Team Responsibilities

• Deliver a high-quality workplace experience across the London office.
• Maintain front-of-house, client and visitor hospitality standards.
• Support executive, Board and leadership requirements.
• Coordinate internal events and employee engagement activities.
• Partner across Facilities, Workplace Technology, Physical Security and Client Events.
• Manage suppliers and workplace service providers.
• Maintain office presentation, operational continuity and service standards.
  

Your Key Responsibilities

• Own the front-of-house experience for clients, visitors and executives.
• Lead internal events end-to-end, including Board meetings, town halls, leadership events and employee events.
• Manage event logistics, budgets, catering, AV and external suppliers.
• Act as a central coordination point across Executive Assistants, Workplace Technology, Facilities, Security and Client Events.
• Maintain premium hospitality and workplace presentation standards.
• Proactively identify and resolve workplace and service issues.
• Drive continuous improvement across hospitality, events and workplace experience.
• Provide onsite operational support and service continuity during peak demand and team absences.
  

Your Skills And Experience That Will Help You Excel

• Strong experience in workplace experience, corporate hospitality or event management within a premium corporate environment.
• Proven ability to deliver high-profile events, executive meetings and Board-level engagements.
• Strong project and programme management skills, with the ability to manage multiple priorities, budgets and suppliers.
• Excellent stakeholder management and influencing skills, particularly when working with senior executives and cross-functional teams.
• Strong supplier/vendor management and commercial awareness, with a focus on quality and continuous improvement.
• Excellent communication, interpersonal and problem-solving skills with a polished, professional approach.
• High levels of discretion, attention to detail, adaptability and sound judgement.
• Confidence using Microsoft Office and workplace technologies; experience with Appspace, ServiceNow or event-management platforms is advantageous.
  

About MSCI

What we offer you

• Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.
• Flexible working arrangements, advanced technology, and collaborative workspaces.
• A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.
• A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.
• Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, AI Learning Center , LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.
• Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.
• We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.
  

At MSCI we are passionate about what we do, and we are inspired by our vision – to power better decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.

MSCI strengthens global markets by connecting participants across the financial ecosystem with a common language. Our research-based data, analytics and indexes, supported by advanced technology, set standards for global investors and help our clients understand risks and opportunities so they can make better decisions and unlock innovation. We serve asset managers and owners, private‑market sponsors and investors, hedge funds, wealth managers, banks, insurers and corporates.

MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email [e-mail] and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.