Front Of House / Induction Manager

Focus Logistics; Plumstead; On-site; GBP 60,000 - 80,000; Full time

Job summary

A logistics company in Plumstead is seeking an individual to organise and conduct site inductions for new workers and visitors. The ideal candidate should have strong communication skills, attention to detail, and a good understanding of health and safety practices. Responsibilities include providing site overviews, explaining emergency procedures, and ensuring compliance with site rules. This role is crucial for maintaining workplace safety and ensuring all inductees are informed and prepared.

Responsibilities

• Organise and conduct site inductions for new workers and visitors.
• Ensure all visitors are signed in and relevant forms completed.
• Communicate site-specific hazards and risks to inductees.
• Provide a detailed overview of the site layout and operational zones.
• Explain emergency procedures and contact protocols.
• Disseminate company and site-specific policies.
• Introduce key personnel and reporting structures.
• Verify understanding through Q&A sessions.

Skills

Communication and interpersonal skills

Attention to detail

Site knowledge

Health and Safety knowledge

Organisational skills

Compliance-focused

Computer Skills

Job description

Key Responsibilities

• Organise and conduct site inductions: Schedule and deliver inductions for new workers and visitors, ensuring they receive all necessary site‑specific information.
• Sign in Vistors to Welfare and Site: Ensure that visitors are signed in and relevant forms have been completed.
• Communicate site‑specific hazards and risks: Explain the unique risks of the site, including physical, chemical, and environmental hazards, and outline control measures.
• Provide site overview and layout: Detail the site layout, boundaries, operational zones, and facility locations (restrooms, first aid, emergency exits).
• Explain emergency procedures: Inform inductees about accident and incident reporting, first‑aid arrangements, and emergency contact protocols.
• Disseminate company policies: Cover essential company and site‑specific policies and procedures, including site access, security, and permits.
• Introduce key personnel: Identify key personnel, reporting structures, and emergency contacts.
• Verify understanding: Implement methods to check that inductees understand the material, such as Q&A sessions.

Skills and Qualifications

• Communication and interpersonal skills: To clearly explain information and effectively interact with a diverse range of workers.
• Attention to detail: To ensure all critical safety and procedural information is covered.
• Site knowledge: An understanding of the specific site's operations, rules, and potential hazards. (Although desirable, this can be taught)
• Health and Safety knowledge: An understanding of health and safety regulations and practices relevant to the site.
• Organisational skills: To plan and manage the induction process efficiently.
• Compliance‑focused: A commitment to ensuring all site rules are followed.
• Computer Skills: Decent IT skills are required as there are several software packages to navigate.