Front Desk Experience Leader

Fairmont Hotels & Resorts; Cardiff; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prestigious hotel chain in Cardiff is seeking a Front Office Manager to enhance guest experiences and oversee front office operations. The successful candidate should have proven hospitality management experience, strong leadership skills, and proficiency in hotel management software. This dynamic role offers an opportunity to lead a dedicated team and ensure exceptional service in a renowned environment.

Qualifications

• Proven hospitality management experience in a similar role.
• Exceptional leadership and team management abilities.
• Familiarity with hotel management software.

Responsibilities

• Oversee guest services and front office operations.
• Develop strategies for guest satisfaction.
• Manage team performance to ensure exceptional customer experiences.

Skills

Hospitality management experience

Strong leadership skills

Proficiency in hotel management software

Job description

A prestigious hotel chain in Cardiff is seeking a Front Office Manager to enhance guest experiences and oversee front office operations. The successful candidate should have proven hospitality management experience, strong leadership skills, and proficiency in hotel management software. This dynamic role offers an opportunity to lead a dedicated team and ensure exceptional service in a renowned environment.