Front Desk Customer Service Advisor (Temporary)

Pertemps Scotland; City of Edinburgh; On-site; GBP 40,000 - 60,000; Part time

Job summary

A public sector client in Edinburgh is seeking a Customer Service Advisor on a temporary basis. The role entails welcoming customers, managing the front desk, and addressing enquiries related to MOTs and licensing. Ideal candidates should possess excellent communication skills, a friendly demeanor, and attention to detail. Previous experience in customer service is desirable, and the position offers a pay rate of £14.02 per hour for 36 hours weekly.

Qualifications

• Experience in customer service or administrative role is desirable.
• Ability to remain impartial and avoid assisting with test content.

Responsibilities

• Welcome customers and manage the front desk area.
• Handle paperwork for taxi inspections and MOT tests.
• Check customer ID and scan required documentation.
• Carry out basic admin duties including scanning and filing.
• Answer general enquiries and provide support to customers.

Skills

Excellent communication and interpersonal skills

Calm, friendly, and professional manner under pressure

Strong attention to detail

Organisational skills

Tools

Office equipment (scanner, printer)

Basic computer systems

Job description

A public sector client in Edinburgh is seeking a Customer Service Advisor on a temporary basis. The role entails welcoming customers, managing the front desk, and addressing enquiries related to MOTs and licensing. Ideal candidates should possess excellent communication skills, a friendly demeanor, and attention to detail. Previous experience in customer service is desirable, and the position offers a pay rate of £14.02 per hour for 36 hours weekly.