Front Desk Customer Service Advisor (Taxi Centre)

Pertemps Scotland; City of Edinburgh; On-site; GBP 60,000 - 80,000; Full time

Job summary

A public sector recruitment firm is seeking a Customer Service Advisor to support a busy Taxi Examination Centre in Edinburgh on a temporary basis. The role involves welcoming customers, managing administrative tasks, and providing clear communication. Ideal candidates should have excellent interpersonal skills, be calm under pressure, and possess previous customer service experience. The position offers £14.02 per hour for 36 hours a week, with immediate start available.

Qualifications

• Previous experience in a customer service or administrative role is desirable.
• Ability to remain impartial and avoid providing assistance with test content is essential.
• Calm, friendly, and professional manner, especially under pressure.

Responsibilities

• Welcoming customers and managing the front desk area.
• Handing out paperwork for taxi inspections and MOT tests.
• Providing clear communication and assistance to customers.

Skills

Excellent communication skills

Interpersonal skills

Attention to detail

Organisational skills

Tools

Scanner

Printer

Basic computer systems

Job description

A public sector recruitment firm is seeking a Customer Service Advisor to support a busy Taxi Examination Centre in Edinburgh on a temporary basis. The role involves welcoming customers, managing administrative tasks, and providing clear communication. Ideal candidates should have excellent interpersonal skills, be calm under pressure, and possess previous customer service experience. The position offers £14.02 per hour for 36 hours a week, with immediate start available.