Front Desk Associates, Kensington

Equinox Fitness Club; Greater London; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Complimentary Club membership

Discounts on services and products

Job summary

Equinox Fitness Club in Kensington is seeking a Front Desk Associate to deliver exceptional member experiences and maintain a welcoming reception area. You will greet guests, process membership scans, answer calls, and support members with account updates in a fast-paced fitness environment.

The role requires reliability, professionalism, and a friendly, service-oriented attitude, with an interest in health and fitness. Weekend availability and early shifts are expected.

Qualifications

• Reliable, professional, computer literate, energetic, and friendly.
• Interested in health, fitness, and/or sports.

Responsibilities

• Provide the highest level of customer service to members, prospective members, and guests.
• Professionally greet members and guests.
• Scan membership IDs.
• Answer phones.
• Update members' accounts.
• Maintain an orderly lobby area.
• Able to work opening shifts and weekends.

Skills

Customer service

Professionalism

Computer literacy

Energetic

Friendly demeanor

Job description

Front Desk Associates, Kensington

Overview

OURSTORY:

Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox,ourother brands,SoulCycle and Equinox Hotelsare all recognized for inspiring and motivating members and employees to maximize life.Ourportfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.

OUR CODE:

We are passionate abouthigh performance livingand we practice what we preach – investing time inourown health and fitness.We believe that everyone has untapped potential within them and it takes a disruptive approachto unleash it. We dream bigand don’t settle for the status quo. We sweat the details. We never accept less than110%tohelp each otherdeliver the Equinox experience and enableourmembers to get great results.We are obsessed with what’s new, what’s now,what’s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We valuehumilityand a team approachat every level of the company.

If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.

Job Description

Job responsibilities include but are not limited to the following:

• Provide the highest level of customer service to members, prospective members, and guests;
• Professionally greet members and guests;
• Scan membership ID's;
• Answer phones;
• Update members' accounts;
• Maintain an orderly lobby area
• Able to work opening shifts and weekends

Qualifications

• Reliable, professional, computer literate, energetic, and friendly;
• Interested in health, fitness, and/or sports

Additional Information

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

• Complimentary Club membership
• 30- 50% discounts on all Equinox products and services including Personal Training, Private Pilates, Spa and Café’ services and Shop items

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United Kingdom.