Front Desk Associate- Weekly Pay!

Unassigned Department; Birmingham; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading luxury amenity service provider is looking for a Front Desk Associate to manage resident interactions at exclusive properties. Responsibilities include answering calls, managing deliveries, and facilitating guest access. Ideal candidates possess strong communication skills and thrive in dynamic environments. This part-time position offers hourly pay of approximately $17.25 with various benefits, including healthcare and career development opportunities.

Benefits

Healthcare benefits

Paid time off

Career development courses

Qualifications

• Ability to interact warmly with residents and guests.
• Prior experience in customer-facing roles is beneficial.
• Willingness to adhere to property rules and regulations.

Responsibilities

• Ensure smooth operation and service experience.
• Handle incoming calls, requests, and deliveries.
• Monitor lobby and facilitate guest interactions.

Skills

Effective communication

Customer service

Ability to work in fast-paced environments

Job description

Overview

Career Opportunities with NFC Amenity Management

A great place to work.

Careers At NFC Amenity Management

Current job opportunities are posted here as they become available.

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We are currently hiring for all shifts. This is a part-time position, with a pay rate of $17.25 per hour.

WE ARE NFC Amenity Management, the nation\'s largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.

A typical day at one of our front desks…

As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the “heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls, requests, and package and food deliveries.

Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.

Responsibilities

• You will ensure a smooth operation and service experience by effectively communicating with each of your team members, property management, and residents and guests.
• Follow property-specific systems to receive and sign for deliveries, ensuring efficient delivery to residents.
• Facilitate contractor arrivals and departures, as well as realtor, potential home buyer, and renter visits.
• Advise and remind residents and guests of any appropriate rules and regulations established by the property management.
• Follow all property procedures for resident, guest, and vendor access.
• Promptly answer and complete all resident requests, phone calls, questions, or concerns.
• Look sharp in your supplied uniform.
• Enjoy interacting with the residents.

We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Making eye contact and being welcoming are essential!

Benefits

• A long list of discounts and benefits is available to all employees.
• Cellphone and other reimbursements for some applicable positions.
• State-required healthcare benefits are available to qualifying employees in applicable areas.
• Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas.
• Start earning generous paid time off as of your first day.
• Career Development: Our NFC University offers numerous training courses that you can take to advance your career while working with us.
• Short-term disability income is offered to qualifying employees in applicable areas.

We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don\'t contact you right away, we\'ll have your information on file for our next round of interviews, so you only need to apply once. All employees must be authorized to work in the United States. Re-hire eligibility for former employees is determined by past employment performance and/or status.

At the time of this ad, the pay is $17.25 per hour. Historically, it pays between $16 and $18 per hour at multiple locations and shifts.