Front Desk Agent

Pertemps; King's Newton; On-site; GBP 40,000 - 60,000; Part time

Job summary

A logistics company is seeking a Front Desk Agent for a part-time position located at East Midlands Gateway. You will manage reception duties, issue permits, and liaise with security while ensuring smooth visitor processes. The ideal candidate will have prior reception experience and be confident in communication with diverse stakeholders. This is a temporary role with the potential for permanent placement following a qualifying period.

Qualifications

• Prior experience in a Front Desk or reception role is essential.
• Experience of facilities management would be beneficial.
• Confident communicator, used to dealing with various stakeholders.

Responsibilities

• Manage front of house reception duties.
• Issue permits to work and access cards.
• Liaise with security teams regarding contractor access.
• Communicate site rules to visitors.

Skills

Reception experience

Organizational skills

Communication skills

Fluency in English

Proficiency in Microsoft Office

Job description

Front Desk Agent

East Midlands Gateway, Kegworth

£16.32p/h

Part time: Monday to Friday, 8am-12pm

We are recruiting for an experienced Front Office Coordinator / Receptionist for a busy logistics depot, based on the East Midlands Gateway, just outside of Castle Donington. This position is a part time vacancy covering the morning shift, initially offered on a temporary contract however permanent opportunity available after qualifying time period.

Key responsibilities include:

• Managing front of house reception duties, including visitor sign in and contractor coordination.
• Issuing permits to work, keys, radios, access cards, temporary passes and high visibility vests.
• Liaising with site facilities and security teams regarding contractor arrival, isolations and site access requirements
• Communicating site rules, fire alarm testing updates and safety information to visitors and contractors.
• Creating and maintaining access cards, and handling lost or temporary card requests.
• Collating required paperwork, approvals and permissions, including CCTV viewing requests.
• Handling parcel deliveries and notifying relevant departments for collection by phone or Teams.
• Operating intercom and turnstile systems to manage visitor entry and exit.
• Maintaining up to date documentation and spreadsheets, with working knowledge of Microsoft Word and Excel.

About You:

• Prior experience in a Front Desk or reception role is ESSENTIAL for this position
• Experience of facilities management would be beneficial
• Organised and ability to prioritise/manage own workload unsupervised.
• Confident communicator, used to dealing with a variety of stake holders
• Fluent in English both verbal and written
• Proficient in Microsoft Office Package and adaptable to IT/comms systems.

Start date for this position will be 1st December.

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