Front Desk & Admin Specialist — Probation Service

HM Prison and Probation Service; Bridgend; On-site; GBP 25,000 - 30,000; Full time

Job summary

A public sector organization in Wales seeks an Administrative Officer to support the Probation Service. The successful candidate will be the first point of contact for visitors, managing logistics and providing essential administrative support. The role requires tact and awareness due to potential safeguarding issues. Responsibilities also include managing petty cash, compliance with health and safety, and maintaining confidentiality while processing documentation. This position involves core hours including evenings and weekends.

Qualifications

• Ability to handle sensitive information with confidentiality.
• Must be able to log incidents and communicate effectively.
• Experience in reception duties and administrative functions.

Responsibilities

• Act as the first point of contact for visitors and callers.
• Manage logistical tasks including mail and supplies.
• Ensure health and safety compliance of the facility.

Skills

Tactfulness

Situational awareness

Communication skills

Basic IT skills

Job description

A public sector organization in Wales seeks an Administrative Officer to support the Probation Service. The successful candidate will be the first point of contact for visitors, managing logistics and providing essential administrative support. The role requires tact and awareness due to potential safeguarding issues. Responsibilities also include managing petty cash, compliance with health and safety, and maintaining confidentiality while processing documentation. This position involves core hours including evenings and weekends.