frog -Managing Consultant - Data Science (Customer Data)

Capgemini; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A global business and technology consulting firm is seeking a Managing Consultant to lead their data team in developing Generative AI solutions. The role emphasizes customer experience analytics and requires hands-on experience with machine learning models. Candidates should have strong project and people management skills, and be able to effectively communicate complex data insights. The position is based in London but requires flexibility for assignments. Competitive remuneration and benefits are offered.

Benefits

Flexible working arrangements

Employee wellbeing programs

Access to wellbeing apps

Qualifications

• 1–2 years experience in Generative AI and Large Language Models development.
• Experience in customer behaviour analytics, marketing, or product analytics.
• Strong project management and people management skills.

Responsibilities

• Lead the frog data team to drive data and AI consulting.
• Shape the future of data strategies focusing on customer experience.
• Develop and implement machine learning models.

Skills

Data Science & AI Expert

CX Data Experience

Programming Experience

Cloud Expertise

Data Visualisation Experience

Strong AI Delivery Leadership

Commercial Acumen

People Manager

Excellent Communicator

Innovative Mind

Tools

Python

Power BI

Tableau

Job description

Why Join frog?

Since June 2021, frog is part of Capgemini Invent. frog partners with customer‑centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We’re inventing the future of customer experiences by delivering market‑defining business models, products, services, brand engagements and communications.

Joining frog means you’ll be joining the "pond," a global network of studios, each with a thriving in‑person and vibrant virtual culture. Frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. Frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and make your mark on every project, in your studio, your community—and the world at large.

frog Data

Join our frog data team and help shape the future of data and AI consulting. We help brands unlock the value and power of data and AI—through the lens of customer experience. You’ll work at the intersection our solutions focus on CX data and AI, strategy, activation & personalisation, analytics, insights, measurement and advanced data science, turning complex data into transformative solutions that drive real impact. If you’re passionate about using data and AI to create smarter, more human experiences, this is your opportunity to lead change and make a difference.

An Overview Of The Role

We are seeking a highly skilled Managing Consultant with hands‑on experience, including at least 1–2 years in Generative AI (Gen AI) and Large Language Models (LLM) development and evaluation. The ideal candidate will have extensive experience in one (or more) of the following areas: customer behaviour analytics, marketing, commercial, web, or product analytics, and possess domain knowledge in marketing, customer, digital, and commercial sectors. They should have commercial experience including responding to RFP/RFIs, drafting SOWs, costing up engagements and client negotiation. Additionally, the candidate should have strong project management and people management skills.

What We Look For

• Data Science & AI Expert – Expert in building and evaluating Generative AI solutions and Large Language Models (LLMs) for various use cases. Experience in developing and implementing machine learning models, including predictive, forecasting, classification, and deep learning models.
• CX Data Experience – Hands‑on experience in customer behaviour analytics, marketing, commercial, web, or product analytics with core focus in customer experience. Experience in working with various data sets, including transactional/EPOS, digital, social and loyalty.
• Programming Experience – Skilled in using programming languages such as Python.
• Cloud Expertise – Knowledge of cloud platforms and tools for data science and machine learning.
• Data Visualisation Experience – Utilise visualisation tools such as Power BI or Tableau to present data insights effectively.
• Strong AI Delivery Leadership – Experience leading cross‑functional teams to understand business challenges and create valuable products/solutions, including planning, execution, and successful delivery of AI/ML POCs, MVPs and production‑grade solutions.
• Commercial Acumen – Commercial experience including responding to RFP/RFIs, drafting SOWs, costing up engagements and client negotiation. Experience building strong relationships with senior client stakeholders to identify and execute against new sales opportunities.
• People Manager – People management skills, including mentoring, guiding, and developing team members.
• Excellent Communicator – Strong written communication, presentation and data‑driven storytelling skills, with the ability to communicate complex ideas clearly to senior client stakeholders.
• Innovative Mind – A strong interest and experience with the latest advancements in data, AI, machine learning, and data science space.

It Would Be a Bonus If You Have

• Experience in primary growth sectors; CPR (Consumer Products & Retail), ETU (Energy, Utilities, and Telecommunications), and PS (Public Sector).
• Familiarity with Agentic AI development and use cases.
• Familiarity with ethical considerations and best practices in AI and data science.

Need To Know

We don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring your whole self to work.

We aim to build an environment where employees can enjoy a positive work‑life balance. We embed hybrid working in all that we do and make flexible working arrangements the day‑to‑day reality for our people. All UK employees are eligible to request flexible working arrangements.

Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce as a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.

CSR

We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone's access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing.

Whilst you will have London as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.

We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.

About Capgemini Invent

Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55‑year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end‑to‑end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market‑leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

More information is available at: https://www.capgemini.com/gb-en/service/invent