frog - Consultant/Senior Consultant - Data Science (Customer Data)

Capgemini; Greater London; Hybrid; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Flexible benefits

Job summary

Capgemini Invent frog Data team seeks data science experts to shape AI-enabled CX analytics. You’ll apply GenAI/LLMs across marketing, customer behaviour, and product analytics, delivering measurable business impact.

You’ll join a collaborative, growth-minded environment with hybrid working options. London-based roles offer exposure to global clients and mentorship for junior team members.

Qualifications

• Expert in building and evaluating Generative AI & LLM solutions.
• Hands-on CX data analytics across marketing, web, loyalty.
• Experience owning AI/ML deliverables from MVP to production.
• Proficient in Python for data science and ML tasks.
• Familiar with Power BI or Tableau for data visuals.
• Strong communication and cross-functional collaboration.
• Interest in latest AI/data science advancements with ethical awareness.

Responsibilities

• Own data science and AI workstreams, including planning and delivery.
• Translate data-driven insights into business impact for clients.
• Collaborate with cross-functional teams to deliver AI solutions.

Skills

Data Science & AI Expert

CX Data Experience

AI Delivery Excellence

Programming: Python

Cloud Expertise

Data Visualization

Collaborative team player

Excellent Communicator

Innovative Mind

Ethical AI practices

Tools

Python

Power BI

Tableau

Job description

Why Join frog?

Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We’re inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications.Joining frog means you’ll be joining the “pond,” a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community—and the world at large.

frog Data

Join our frog data team and help shape the future of data and AI consulting. We help brands unlock the value and power of data and AI – through the lense of customer experience. You’ll work at the intersection our solutions focus on CX Data and AI, strategy, activation & personalisation, analytics, insights, measurement and advanced data science, turning complex data into transformative solutions that drive real impact. If you’re passionate about using data and AI to create smarter, more human experiences, this is your opportunity to lead change and make a difference

An Overview Of The Role

Due to continued growth, we’re expanding our Data Science capability and are keen to hear from strong candidates at both Consultant and Senior Consultant level. We’re looking for individuals with hands‑on experience in data science who are curious about the fast‑evolving AI landscape. You’ll bring demonstrable, hands‑on experience working with Generative AI (GenAI) and Large Language Models (LLMs), including delivery‑focused development or evaluation work. You may bring experience from one or more areas such as customer behaviour analytics, marketing, commercial, web, or product analytics, and have spent time working within marketing, customer, digital, or commercial domains. What matters most is your ability to apply data‑driven insight to real business challenges. For candidates joining at Senior Consultant level, there will be opportunities to take on greater responsibility for project delivery, stakeholder engagement, and supporting the development of others. For those at Consultant level, the role offers strong exposure to client work, learning from experienced practitioners, and a clear pathway for progression. We value curiosity, collaboration, and a growth mindset, and we encourage applications from candidates who may not meet every requirement but are excited about developing their skills within a supportive consulting environment.

What We Look For

• Data Science & AI Expert – Expert in building and evaluating Generative AI solutions and Large Language Models (LLMs) for various use cases. Experience in developing and implementing machine learning models, including predictive, forecasting, classification, and deep learning models.
• CX Data Experience - Hands‑on experience in customer behaviour analytics, marketing, commercial, web, or product analytics with core focus in customer experience. Experience in working with various data sets, including transactional/EPOS, digital, social and loyalty.
• AI Delivery Excellence – Proven experience owning workstreams including planning, execution, and successful delivery of insights or AI/ML POCs, MVPs and production grade solutions.
• Programming Experience - Skilled in using programming languages such as Python
• Cloud Expertise - Knowledge of cloud platforms and tools for data science and machine learning.
• Data Visualisation Experience - Utilise visualisation tools such as Power BI or Tableau to present data insights effectively.
• Collaborative team player– Collaborate with cross‑functional teams to understand business challenges and create valuables products/solutions
• Excellent Communicator – Ability to communicate complex ideas clearly, with excellent written and oral presentation skills, that engages internal and external audiences
• Innovative Mind - A strong interest and experience with the latest advancements in data, AI, machine learning, and data science space
• It Would Be a Bonus If You Have Experience in primary growth sectors; CPR (Consumer Products & Retail), ETU (Energy, Utilities, and Telecommunications), and PS (Public Sector). Familiarity with Agentic AI development
• Familiarity with ethical considerations and best practices in AI and data science. People management skills, including mentoring, guiding, and developing junior team members.

Need To Know

We don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day‑to‑day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and PeppyCSRWe’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing. Whilst you will have London as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.

About Capgemini Invent

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end‑to‑end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.More information is at available at: https://www.capgemini.com/gb-en/service/invent