Fresh Food Service Counters Manager

Channel Islands Co-operative Society Limited; United Kingdom; Sur place; GBP 30 000 - 38 000; Plein temps

Avantages offerts par ce poste

Staff discount

Discretionary bonus

Pension scheme

Simply Health

Generous holiday allowance

Other discounts

Résumé du poste

Channel Islands Co-operative Society Limited in Jersey is seeking a Service Counters Manager for our Millennium Park Food Store on a full-time basis. You will lead the Deli, Butchery, Fish and Food to Go counters, drive sales, margins and customer service.

You will manage stock, control waste, coach colleagues, and collaborate with Buying Teams and suppliers to develop ranges. The role requires three years of management experience in food retail and a passion for delivering outstanding customer

Qualifications

• Minimum three years’ management experience in food retail, hospitality or fresh food operations.
• Proven ability to deliver sales, margin, waste, labour and customer service targets.
• Experience managing budgets, KPIs, trading data and improvement plans.
• Strong leadership experience, including recruitment, performance management and succession planning.
• Strong customer service and communication skills.
• Able to work in a team and communicate effectively.

Responsabilités

• Manage the commercial and operational performance of all Service Counters (Deli, Bakery, Butchery, Fish and Food to Go).
• Deliver agreed sales, margin, waste, labour, customer service and profitability targets using trading reviews and action plans.
• Maximise sales and reduce waste through stock control, ordering, promotions and seasonal activity.
• Lead, coach and develop colleagues, manage recruitment, performance reviews and labour budgets.
• Work with Buying Teams and suppliers to develop ranges and support new product launches.
• Maintain high standards of food presentation, safety, and customer service across Jersey and Guernsey.
• Handle customer feedback and support community initiatives.

Connaissances

Sales targets

Customer service

Leadership

Team communication

Budgeting

KPI analysis

Description du poste

Channel Islands Co-operative Society Limited in Jersey is seeking a Service Counters Manager for our Millennium Park Food Store on a full-time basis. You will lead the Deli, Butchery, Fish and Food to Go counters, drive sales, margins and customer service.

You will manage stock, control waste, coach colleagues, and collaborate with Buying Teams and suppliers to develop ranges. The role requires three years of management experience in food retail and a passion for delivering outstanding customer