French-Speaking Tech Support Specialist - Finance

Bloomberg L.P.; City Of London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading financial services firm in London is seeking a Technical Support Specialist who speaks French. This role involves providing exceptional technical support to clients, troubleshooting hardware and network issues, and collaborating with telecom vendors. The ideal candidate has a passion for technology, excellent customer service skills, and fluency in both English and French. Join a dynamic team and make a significant impact in a fast-paced environment.

Qualifications

• Proven excellence in customer service.
• Fluency in English and French (Written & Spoken).
• Knowledge of router commands and network protocols.
• Experience coordinating with internal and external partners.
• Passion for supporting technology across platforms.

Responsibilities

• Provide exceptional customer service to Bloomberg clients.
• Support Bloomberg’s software, network, and hardware offerings.
• Troubleshoot hardware on virtual environments.
• Manage stakeholder relationships with telco vendors.
• Multitask effectively in a fast-paced environment.

Skills

Customer service excellence

Fluency in English and French

Network protocols knowledge

PC hardware proficiency

Multitasking ability

Tools

VMWARE

CITRIX

Microsoft Office Suite

Job description

A leading financial services firm in London is seeking a Technical Support Specialist who speaks French. This role involves providing exceptional technical support to clients, troubleshooting hardware and network issues, and collaborating with telecom vendors. The ideal candidate has a passion for technology, excellent customer service skills, and fluency in both English and French. Join a dynamic team and make a significant impact in a fast-paced environment.