French Speaking Customer Service Administrator

Tru Talent; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A staffing solutions company is seeking a French-Speaking Customer Service Administrator in Staines. This full-time role involves providing customer support to agencies across Europe in both French and English, managing customer records, and using Microsoft Office applications. The ideal candidate is proactive, detail-oriented, and excels in a fast-paced environment. A competitive hourly rate of £12.21 is offered.

Qualifications

• Strong sense of responsibility, commitment, and reliability.
• Methodical and accurate approach to tasks.
• Proven ability to work independently and meet targets.

Responsibilities

• Input, update, and maintain customer information accurately.
• Provide support to European agencies in French and English.
• Investigate court summons and assist in cost reduction.
• Respond promptly to customer queries.

Skills

Proficient with Windows 7 and Windows 10

Fluent in French and English

Excellent communication skills

Organisational skills

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

Overview

French-Speaking Customer Service Administrator

Location: Staines

Hourly Rate: £12.21 per hour

Hours: Full-time, Monday to Friday | 8:00 AM - 5:00 PM | 40 hours per week

Our client is seeking a proactive and detail-oriented French-Speaking Customer Service Administrator to join their dynamic team. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering exceptional service to customers across Europe.

Responsibilities

• Accurately input, update, and maintain customer information and records.
• Provide professional and efficient support to European agencies in both French and English.
• Confidently use Microsoft Office applications, particularly Excel and PowerPoint.
• Investigate court summons and assist in reducing associated costs.
• Respond to customer queries promptly and professionally, ensuring high levels of satisfaction.
• Work independently to achieve daily performance and productivity targets.
• Consistently meet quality standards and maintain compliance with company procedures.
• Support the wider team with additional administrative duties as required.

Skills and Experience Required

• Proficient with Windows 7 and Windows 10 operating systems.
• Strong sense of responsibility, commitment, and reliability.
• Fluent in French and English, both written and verbal.
• Excellent communication and organisational skills.
• A methodical, accurate, and solution-focused approach to tasks.

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