French Customer Service Advisor

TN United Kingdom; Swindon; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a French Speaking Customer Service Advisor to join their dynamic team in Swindon. This temporary to permanent role offers the chance to utilize your bilingual skills while providing top-notch customer service in a fast-paced environment. With full training provided, you'll assist French-speaking customers with their mobile devices and ensure their queries are handled efficiently. The position requires flexibility in working hours and a commitment to delivering excellent service. If you're passionate about helping others and thrive in a customer-focused setting, this is the perfect opportunity for you.

Benefits

Free parking

Full training provided

Qualifications

• Fluency in French and English is essential for this role.
• Experience in customer service is highly valued.
• Basic IT skills required, with training provided.

Responsibilities

• Handle calls and queries from French-speaking customers.
• Provide excellent customer service regarding mobile devices.
• Work flexible shifts, including weekends and early/late hours.

Skills

Fluent in French

Customer service experience

Fluent in English

Excellent customer service skills

Good telephone manner

Basic IT skills

Job description

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French Customer Service Advisor, Swindon

Client:

Location: Swindon, United Kingdom

Job Category: Customer Service

EU work permit required: Yes

Job Reference:

2757afe47e9a

Job Views:

14

Posted:

29.04.2025

Expiry Date:

13.06.2025

Job Description:

Job Description

We are supporting a well-known company based in Swindon in finding a French Speaking Customer Service Advisor to join their team.

Office based, Temporary to Permanent role. Immediate start for the right candidate, £11.53 per hour, paid weekly.

Full-time position, Free parking, full training provided.

Some weekend working is required, as well as early and late shifts; flexibility is essential.

The Role

We offer an excellent Temporary to Permanent opportunity for individuals to use their French and English skills in a customer contact centre, handling calls and queries from French-speaking customers regarding their mobile phones, tablets, PCs, or laptops.

Full training will be provided, but fluency in French is a must!

Requirements

We seek fluent French speakers with customer service experience to enhance our client’s customer offering.

You must be fluent in both French and English.

Excellent customer service skills and a good telephone manner are essential.

Basic IT skills are required; full training on the company's systems will be provided.

This is an ongoing temporary position that could lead to a permanent contract. The role is office-based in Swindon; daily commuting is required.

If interested, apply now via this job board or send your CV to the provided contact.