French Customer Care Agents

Lektronix A Rockwell Automation Business; Newry; On-site; GBP 40,000 - 60,000; Full time

Job summary

A technology solutions provider in Newry is seeking a customer support representative to assist in expanding its presence in the French market. The role requires fluency in both French and English with a hybrid work model offered after 6 months. You will initially support France through phone cover while gradually taking on more responsibilities. Candidates must have the right to work in the UK and possess basic computer skills.

Qualifications

• Right to work in the UK
• Experience in customer service is preferred.

Responsibilities

• Speak with customers in both Ireland and France.
• Support existing role in France via phone cover.
• Assist in expanding French market reach.

Skills

Fluency in French

Fluency in English

Basic computer ability

Job description

Overview

Speak with customers in both Ireland and France. Full technical training will be provided.

Responsibilities

• Speak with customers in both Ireland and France.
• You will initially only support an existing role in France and provide that support through phone cover during lunch breaks and absence etc.

Skills and Qualifications

• Right to work in UK
• Fluency in French
• Fluency in English
• Basic computer ability

Further Information

Location: Newry Office With Hybrid After 6 Months. 3 In : 2 Remote

This role will start taking responsibility for a territory in Ireland. You will initially only support an existing role in France and provide that support through phone cover during lunch breaks and absence etc.

We are ambitious with the French market and expect it to grow to the point where it needs two full time agents. The long term view is that you will gradually get busier supporting France to the point that you will eventually move to full time working on France.

Vacancy ID 1737039 Job Sector Customer Service and Call Centre,Sales Area Co Down Location Newry Salary To be confirmed No. vacancies 1 Contract Type Permanent Weekly hours 37.5 Published date 26/09/2025 Closing date 05/11/2025 Worktime Flexi Time. Earliest : 08:00 - 16:30. Latest : 09:00 - 17:30, Monday to Friday