Freight Supervisor

WR Logistics; Greater London; On-site; GBP 38,000 - 45,000; Full time

Job summary

An established international freight forwarder in Greater London is seeking a Freight Supervisor to manage day-to-day ocean import operations. You will oversee a small team, ensuring compliance with UK and international regulations while maintaining high standards of customer satisfaction. The ideal candidate must have at least 5 years of experience in ocean import operations. The role offers a salary of up to £45,000 and involves working Monday to Friday.

Qualifications

• Minimum 5 years' experience in ocean import operations within a freight forwarding environment.
• Strong knowledge of UK and international regulations.

Responsibilities

• Supervise and coordinate all ocean import operations from origin to delivery.
• Oversee documentation processes, ensuring compliance.
• Liaise with shipping lines, overseas agents, hauliers, and customers.

Skills

Ocean import operations

Team leadership

Documentation processes

Customer service

Job description

Freight Supervisor - Heathrow - Up to £45,000

Our client is a well-established international freight forwarder are currently seeking an Ocean Import Supervisor to oversee day-to-day ocean import operations, managing shipments from arrival through final delivery. The role involves supervising a small team, ensuring compliance with UK and international regulations, and maintaining high standards of service, efficiency, and customer satisfaction.

Job type : Permanent

Shifts : Monday to Friday

Salary : Up to £45,000

Key Responsibilities

• Supervise and coordinate all ocean import operations from origin to delivery.
• Oversee documentation processes, including bills of lading, customs entries, and delivery orders.
• Ensure timely customs clearance and release of shipments.
• Liaise daily with shipping lines, overseas agents, hauliers, and customers.
• Allocate workloads, monitor team performance, and provide coaching and support to staff.
• Resolve any shipment delays, discrepancies, or service failures effectively.
• Monitor and control operational costs, ensuring invoicing accuracy.
• Maintain compliance with HMRC, CDS, and other regulatory requirements.
• Produce regular performance and KPI reports for management.
• Identify opportunities to improve service efficiency and customer satisfaction.

Skills & Experience Required

• Minimum 5 years' experience in ocean import operations within a freight forwarding environment.
• Strong kn...