Freight Pricing Specialist

PSM recruitment Ltd; Tyseley; On-site; GBP 28,000 - 36,000; Full time

Job summary

A logistics company in Birmingham seeks a Multimodal Freight Pricing Specialist to manage high-volume inbound pricing inquiries. You will negotiate rates, create quotations, and maintain tariffs while ensuring exceptional customer service. The ideal candidate possesses freight forwarding pricing experience and an operations background. This role offers a salary of £28,000 - £36,000 and a structured working schedule.

Qualifications

• Proven freight forwarding pricing/estimates experience.
• Operations background within forwarding and comfortable stepping into ops tasks when needed.
• Strong commercial acumen, accuracy and responsiveness in a fast-paced environment.
• Confident with Excel and freight systems; organised, detail-driven and customer-focused.

Responsibilities

• Confidently negotiate rates with suppliers, shipping lines and overseas partners/agents.
• Own the pricing inbox: triage, quote and follow up on 30-40 daily enquiries.
• Create timely quotations for import, export and cross-trade.
• Maintain, review and create tariffs with agreed customer rates.
• Collaborate with other departments to streamline pricing processes.
• Monitor market conditions and trends to develop pricing strategies.
• Build strong relationships with customers, suppliers, shipping lines.
• Offer consistently high levels of customer service.
• Follow up all quotations, obtain valuable feedback.

Skills

Freight forwarding pricing experience

Operations background

Strong commercial acumen

Excel proficiency

Job description

Overview

Our client is seeking a Multimodal Freight Pricing Specialist, in Birmingham, to take ownership of high-volume inbound pricing enquiries. The primary focus is pricing, with occasional support to operations as needed.

Responsibilities

• Confidently negotiate rates with suppliers, shipping lines and overseas partners/agents.
• Own the pricing inbox: triage, quote and follow up on 30-40 daily enquiries, ensuring speed, accuracy and strong conversion.
• Create timely quotations for import, export and cross-trade.
• Maintain, review and create tariffs with agreed customer rates; collaborate with the colleague who manages the pricing matrix.
• Collaborate with other departments to streamline pricing processes and implement pricing policies and procedures.
• Monitor market conditions and trends to develop competitive pricing strategies; identify new opportunities and ensure rate structures are in place.
• Build strong relationships with customers, suppliers, shipping lines and overseas partners/agents to strengthen the company profile.
• Offer consistently high levels of customer service; resolve pricing queries/complaints and escalate where necessary.
• Follow up all quotations, obtain valuable feedback, and track win/loss, margins and response times.

Key Skills & Qualifications

• Proven freight forwarding pricing/estimates experience.
• Operations background within forwarding and comfortable stepping into ops tasks when needed.
• Strong commercial acumen, accuracy and responsiveness in a fast-paced environment.
• Confident with Excel and freight systems; organised, detail-driven and customer-focused.

Salary: £28,000 - £36,000

Hours: 8.30am to 5.30pm

If you have the relevant experience, then please apply with an up-to-date CV. If you have not been contacted within a week, you should assume that you have been unsuccessful at this time