Freight Logistics Coordinator

WR Logistics; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A logistics recruitment partner in the UK is seeking a Freight Logistics Coordinator to support their General Haulage and Pallet Network operations. The successful candidate will source subcontractors, prepare quotations, and deliver excellent customer service. Training is available for junior candidates, while experienced professionals will have the opportunity to shape and improve the new forwarding function. Strong organizational and communication skills are essential for this office-based role in Beverley.

Qualifications

• For junior candidates: no prior forwarding experience required - full training provided.
• For experienced candidates: prior experience in freight forwarding, haulage, or pallet networks is a significant advantage.
• Experience in freight forwarding is a significant advantage for experienced candidates.

Responsibilities

• Source subcontractors for UK & European loads, ensuring competitive rates and reliable service.
• Prepare quotations for customers, comparing network, forwarding, and direct haulage options.
• Monitor subcontracted jobs, ensuring updates are communicated to customers and the Haulage Manager.
• Deliver professional communication with customers and subcontractors.
• Assist with job details input and payment documentation.
• Deliver professional customer and subcontractor communication.

Skills

Strong organisational and administrative skills

Confident communicator (phone and email)

Numerate and comfortable working with costs, quotes, and invoices

Able to work under pressure in a busy transport office

Flexible and eager to learn new areas (forwarding, networks, haulage)

Commercially aware with an eye for margin improvement

Education

Office or admin background

Logistics experience (advantage)

Prior experience in freight forwarding is advantageous

Job description

Job title: Freight Logistics Coordinator

Salary: Competitive salary - DOE

Location: Beverley, HU17 - Office based

Overview

Freight Logistics Coordinator Role Summary

This position is designed to support both the General Haulage and Pallet Network operations while helping to establish my clients new forwarding function.

• For less experienced candidates, the role will provide structured training in forwarding, subcontracting, and logistics administration.
• For experienced candidates, there is scope to bring immediate value by shaping the new forwarding function, improving margins, and strengthening customer relationships.

Key Responsibilities

Forwarding Support

• Source subcontractors for UK & European loads, ensuring competitive rates and reliable service.
• Prepare quotations for customers, comparing network, forwarding, and direct haulage options.
• Monitor subcontracted jobs, ensuring updates are communicated to customers and the Haulage Manager.
• Record and track costs, margins, and service performance.

General Haulage & Pallet Network Assistance

• Answer customer calls and emails, providing updates, PODs, and information.
• Input and update job details into TMS and network portals.
• Check and file delivery paperwork, including PODs, invoices, and claims.
• Support driver coordination, job allocation, and collections when required.

Customer Service & Administration

• Deliver professional communication with customers and subcontractors.
• Assist with chasing PODs, resolving delivery issues, and escalating problems.
• Prepare simple reports on volumes, costs, and service performance.

Skills & Attributes

• Strong organisational and administrative skills
• Confident communicator (phone and email)
• Numerate and comfortable working with costs, quotes, and invoices
• Able to work under pressure in a busy transport office
• Flexible and eager to learn new areas (forwarding, networks, haulage)
• Commercially aware with an eye for margin improvement

Experience & Qualifications

• Office or admin background (logistics experience an advantage)
• For junior candidates: no prior forwarding experience required - full training provided
• For experienced candidates: prior experience in freight forwarding, haulage, or pallet networks is a significant advantage, with the opportunity to influence and grow the department

WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs.

WR is acting as an Employment Agency in relation to this vacancy.