Freight Forwarding Assistant

Leman International Transport Ltd; Snydale; On-site; GBP 23,000 - 28,000; Full time

Job summary

A logistics company in Snydale is looking for a Freight Forwarding Assistant on a 12-month contract. You will plan shipments, manage customer relations, and handle administration tasks. Great customer service skills and confidence with logistics software are required. The role comes with 25 days of holiday, free wellbeing breakfast, gym discounts, and a pension scheme.

Benefits

25 days of holiday

Free daily wellbeing breakfast

Discounted gym membership

Company pension scheme

Regular company events

Refer-a-friend scheme

Qualifications

• Great customer service skills are essential.
• Confidence with logistics software is necessary.
• Experience in the logistics and transportation industry is an advantage.

Responsibilities

• Accept and check customer bookings.
• Update customer portals.
• Plan and coordinate road freight shipments.
• Handle customer inquiries and issues.
• Manage administration tasks for International Transport.

Skills

Customer service skills

Logistics software confidence

Experience in logistics/transportation

Tools

Microsoft Office

Job description

Overview

At LEMAN, we’re all about moving goods throughout Europe – smoothly and efficiently. Our team in Normanton, West Yorkshire, plays a big part in making that happen. Right now, we’re looking for a Freight Forwarding Assistant (12-month contract) to join us.

You’ll be working with a variety of customers, planning their shipments in the most cost-effective way while keeping service levels top-notch. No two days are the same – and that’s half the fun.

What you’ll be doing

• Accept and check customer bookings
• Update customer portals
• Plan and coordinate road freight shipments
• Be the main contact for customers – handling inquiries, fixing issues, and keeping relationships strong
• Take care of administration tasks for International Transport
• Check and approve supplier invoices
• Allocate supplier costs in our TMS system
• Any other ad hoc duties

What we hope you’ll bring

• Great customer service skills
• Confidence with logistics software and Microsoft Office packages
• Experience in the logistics and transportation industry (an advantage, not a dealbreaker)

We think it’s a match if…

You stay calm under pressure, see solutions where others see problems, and like working in a team where things move quickly (and sometimes sideways). You’re motivated by solving logistical puzzles, proud of delivering great service, and ready to pick up new skills along the way.

Enough about us – we want to hear about you!

If you have any questions, reach out to General Manager Road Laura Woolley at [e-mail] or call 07584 149739.

If you’re curious, here’s how we hire at LEMAN.

Get excited about:

• Time to recharge: 25 days of holiday (plus bank holidays) – because life outside work matters too.
• Fuel for the day: Free daily wellbeing breakfast to get you started on the right foot.
• Stay active: Discounted gym membership to keep both body and mind in shape.
• Peace of mind: A company pension scheme and a cash back health plan – because looking after your future (and your health) is important.
• Good company: Regular company and social events – we actually like hanging out together.
• Bring a friend: Our refer-a-friend scheme rewards you for introducing great people to LEMAN.

About us

LEMAN is a global company with deep roots and a modern, people-centric approach. We believe in empowering our colleagues and creating an environment where everyone feels valued, heard, and inspired to perform at their best.

Every day, we provide customised logistics and transport solutions that make a difference for companies and people around the world. We’re large enough to deliver top-quality global supply chain solutions yet small enough to offer truly personal experience – for both our customers and each other.